Lívia Castro Email & Phone Number

Toronto, Ontario, Canada

Toronto, Canada Area

* Co-ordinate, plan and oversee student's Orientation logistics* Produce and maintain forecasts based on analysis of current and historical data and trends to predict numbers of staff, capacity, and resources needed* Generate timely and accurate operational and executive reports to the Co-Presidents and College Director, providing insights if required.* Collect, review, analyze, and interpret enrollment data to make strategic short and long-term decisions.* Ensure that accurate records of student attendance are being maintained and absences are being communicated to academic management promptly* Maintains and organizes inventory and status of all confidential clients records, documents, and forms* Act as the first point of contact at ILAC International College for students, including answering inquiries about student records, work and study permits, providing general guidance on ILAC International College policies and procedures* Participates in ongoing training to ensure a broad knowledge base in a wide variety of ILAC service areas* Liaises with all relevant stakeholders across ILAC International College and ILAC teams to design, develop and provide exceptional clients services experience throughout the lifetime of the program* Provide innovative ideas to enhance clients experience including but not limited to guest speakers events and student field trips* Create student course certificates * Liaise with the Student Experience team to promote ILAC events* Leads and contributes to assigned projects

Toronto, Canada Area

* Established and developed relationships with targeted employers and organizations.* Leaded Co-op Orientation Sessions and for Pre-Placement Meetings* Arranged Individual consultations with assigned students on an ongoing base to understand student profile and discuss placement strategies* Provided individual resume building consultations and interview preparation session to assigned co-op students * Sent job opening announcements to co-op students* Monitored co-op placement status of each a student and reported progress on a weekly basis to College Director* Collected and summarized feedback received from students and staff, and communicate feedback to the Co-Presidents/College Director and work collaboratively to identify solutions to ensure continual growth of the organization* Reported non-compliant students to College Director and Compliance team

Toronto, Canada Area

* Provided general information about Co-op* Prepared and printed co-op documents, handbooks and checklists for each meeting* Monitored calendar for co-op checkpoints* Organized Co-op Orientations and Pre-Placement Meetings * Ensured that all Co-op documents are collected and filed* Ensured that all students files are up to date for electronically ministry audits

Toronto, Canada Area

* Screened phone calls, emails, and visitors, routed and resolved any information requests* Prepared purchase requests for supplies and other equipment needed* Retrieved and sorted through incoming and outgoing mail

São Paulo Area, Brazil

* Tracked sales activities and prepared reports for the Board of Directors* Developed and Maintain Sales force dashboards and reports for 4 National Sales Managers * Participated in the preparation and quarterly updates of annual Sales Plans as directed by Commercial Director* Assisted in organizing and compiling information for all sales meetings/training/events/outings* Primary point of contact for and liaison between internal management and Sales Teams.* Involved in social media implementation and events for Peugeot's dealerships * Generated and presented budget reports to top executives on a monthly and yearly basis or as required

São Paulo Area, Brazil

* Scheduled conferences, itineraries and travel arrangements for National Sales Manager * Maintained excellent written and oral communication skills, problem resolution abilities and high level of confidentiality* Prepared and analyzed expense reports* Designed Excel spreadsheets, tables, graphs and Power Point presentations* Planed and coordinated special events and meeting * Monitored inventory, office stock and ordering supplies as necessary