Lívia Castro

Lívia Castro Email and Phone Number

Associate Director of Operations at ILAC International College @ ILAC International College
Lívia Castro's Location
Toronto, Ontario, Canada, Canada
Lívia Castro's Contact Details

Lívia Castro personal email

About Lívia Castro

• Over 10 years of experience in customer service, sales and administration;• Experience of working with a variety of people from different cultures, backgrounds and ages;• Able to identify customer needs and provide resolutions effective;• Positive and friendly attitude with excellent management and organizing skills;• Self driven, results and detail-oriented.

Lívia Castro's Current Company Details
ILAC International College

Ilac International College

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Associate Director of Operations at ILAC International College
Lívia Castro Work Experience Details
  • Ilac International College
    Associate Director Of Operations
    Ilac International College Mar 2022 - Present
    Toronto, Ontario, Canada
  • Ilac International College
    Manager Of Student Services, Planning & Scheduling
    Ilac International College Sep 2017 - Mar 2022
    Toronto, Canada Area
    * Co-ordinate, plan and oversee student's Orientation logistics* Produce and maintain forecasts based on analysis of current and historical data and trends to predict numbers of staff, capacity, and resources needed* Generate timely and accurate operational and executive reports to the Co-Presidents and College Director, providing insights if required.* Collect, review, analyze, and interpret enrollment data to make strategic short and long-term decisions.* Ensure that accurate records of student attendance are being maintained and absences are being communicated to academic management promptly* Maintains and organizes inventory and status of all confidential clients records, documents, and forms* Act as the first point of contact at ILAC International College for students, including answering inquiries about student records, work and study permits, providing general guidance on ILAC International College policies and procedures* Participates in ongoing training to ensure a broad knowledge base in a wide variety of ILAC service areas* Liaises with all relevant stakeholders across ILAC International College and ILAC teams to design, develop and provide exceptional clients services experience throughout the lifetime of the program* Provide innovative ideas to enhance clients experience including but not limited to guest speakers events and student field trips* Create student course certificates * Liaise with the Student Experience team to promote ILAC events* Leads and contributes to assigned projects
  • Ilac International College
    Co-Op Placement Advisor
    Ilac International College Sep 2016 - Sep 2017
    Toronto, Canada Area
    * Established and developed relationships with targeted employers and organizations.* Leaded Co-op Orientation Sessions and for Pre-Placement Meetings* Arranged Individual consultations with assigned students on an ongoing base to understand student profile and discuss placement strategies* Provided individual resume building consultations and interview preparation session to assigned co-op students * Sent job opening announcements to co-op students* Monitored co-op placement status of each a student and reported progress on a weekly basis to College Director* Collected and summarized feedback received from students and staff, and communicate feedback to the Co-Presidents/College Director and work collaboratively to identify solutions to ensure continual growth of the organization* Reported non-compliant students to College Director and Compliance team
  • Ilac International College
    Co-Op Placement Assistant
    Ilac International College Mar 2016 - Sep 2016
    Toronto, Canada Area
    * Provided general information about Co-op* Prepared and printed co-op documents, handbooks and checklists for each meeting* Monitored calendar for co-op checkpoints* Organized Co-op Orientations and Pre-Placement Meetings * Ensured that all Co-op documents are collected and filed* Ensured that all students files are up to date for electronically ministry audits
  • Ilac International College
    Office Administrator
    Ilac International College Dec 2015 - Mar 2016
    Toronto, Canada Area
    * Screened phone calls, emails, and visitors, routed and resolved any information requests* Prepared purchase requests for supplies and other equipment needed* Retrieved and sorted through incoming and outgoing mail
  • Peugeot Brasil
    Sales Coordinator
    Peugeot Brasil Feb 2010 - Dec 2012
    São Paulo Area, Brazil
    * Tracked sales activities and prepared reports for the Board of Directors* Developed and Maintain Sales force dashboards and reports for 4 National Sales Managers * Participated in the preparation and quarterly updates of annual Sales Plans as directed by Commercial Director* Assisted in organizing and compiling information for all sales meetings/training/events/outings* Primary point of contact for and liaison between internal management and Sales Teams.* Involved in social media implementation and events for Peugeot's dealerships * Generated and presented budget reports to top executives on a monthly and yearly basis or as required
  • Peugeot Brasil
    Executive Assistant
    Peugeot Brasil Aug 2008 - Feb 2010
    São Paulo Area, Brazil
    * Scheduled conferences, itineraries and travel arrangements for National Sales Manager * Maintained excellent written and oral communication skills, problem resolution abilities and high level of confidentiality* Prepared and analyzed expense reports* Designed Excel spreadsheets, tables, graphs and Power Point presentations* Planed and coordinated special events and meeting * Monitored inventory, office stock and ordering supplies as necessary

Lívia Castro Skills

Automotive Pdca Negotiation Business Planning Automobile Vehicles Team Leadership Kaizen Market Analysis English 5s Continuous Improvement Business Strategy Six Sigma Sales Parts Vendas Planejamento Empresarial Seis Sigma Metodologia Kaizen

Frequently Asked Questions about Lívia Castro

What company does Lívia Castro work for?

Lívia Castro works for Ilac International College

What is Lívia Castro's role at the current company?

Lívia Castro's current role is Associate Director of Operations at ILAC International College.

What is Lívia Castro's email address?

Lívia Castro's email address is li****@****ail.com

What skills is Lívia Castro known for?

Lívia Castro has skills like Automotive, Pdca, Negotiation, Business Planning, Automobile, Vehicles, Team Leadership, Kaizen, Market Analysis, English, 5s, Continuous Improvement.

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