Cat Howell Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Leading the Strategic Direction of rapidly growing digital agency, The Digital Picnic. While no two days look the same, you will often find me: - Working with department heads, directors and managers to support high performing teams as they deliver Digital Marketing solutions and training to a range of clients. - Taking the strategic lead on all company systems and processes to increase efficiency and profitability.- Writing and implementing progressive policies to support an… Show more Leading the Strategic Direction of rapidly growing digital agency, The Digital Picnic. While no two days look the same, you will often find me: - Working with department heads, directors and managers to support high performing teams as they deliver Digital Marketing solutions and training to a range of clients. - Taking the strategic lead on all company systems and processes to increase efficiency and profitability.- Writing and implementing progressive policies to support an inclusive culture. - Working with the Creative Director to innovate new and existing product and service offerings. grow the business and increase profitability and job opportunities. - Creating and implementing systems to monitor, track and increase productivity and profitability across all areas of the business. - Providing thought leadership within the Digital Marketing Industry on subjects of leadership and culture. - Establishing and working towards company KPIs around profitability and growth. - Working with all teams to improve efficiency, support innovation and foster creativity. - Coaching directors and managers, providing feedback, guidance and advice. Show less

Melbourne, Australia

- Designed and implemented all internal processes - Created an organisational structure, writing job descriptions for all existing and future positions- Created a reporting structure, setting financial KPIs monitoring profitability amongst teams and modelling capacity. - Designed workflow processes using Asana, trafficking all client work to the teams. - Implemented time-tracking and introduced tiered charge-out rates, improving profitability. - Hired, onboarded and managed… Show more - Designed and implemented all internal processes - Created an organisational structure, writing job descriptions for all existing and future positions- Created a reporting structure, setting financial KPIs monitoring profitability amongst teams and modelling capacity. - Designed workflow processes using Asana, trafficking all client work to the teams. - Implemented time-tracking and introduced tiered charge-out rates, improving profitability. - Hired, onboarded and managed a rapidly growing team, taking the company from 3 to 20 employees throughout my total tenure. Show less

I joined Crumbs & Doilies, a rapidly growing baking brand in 2011 and assisted in scaling it from a team of four to a large-scale operation across multiple locations in London. As Operations Manager, my day-to-day included:- Implementing all internal operational processes for the delivery of high-end bakery products to and from multiple London locations. - Creating profitability reports for all products, monitoring profit margins and increasing efficiencies for production. -… Show more I joined Crumbs & Doilies, a rapidly growing baking brand in 2011 and assisted in scaling it from a team of four to a large-scale operation across multiple locations in London. As Operations Manager, my day-to-day included:- Implementing all internal operational processes for the delivery of high-end bakery products to and from multiple London locations. - Creating profitability reports for all products, monitoring profit margins and increasing efficiencies for production. - Managing the internal CRM database. - Generating and maintaining financial records, collating and actioning invoices. - Working with logistics companies, employees and contractors to arrange a high volume of deliveries to clients throughout the city. - Managing multiple teams in the operational, administrative and production arms of the business- Writing job descriptions, conducting interviews and onboarding new employees. - Developing and maintaining relationships with wholesale clients. - Managing all key social media platforms, with a focus on building involvement and interaction with our target audience through a consistent and recognisable presence. - Liaising with bakery, logistics and operational staff to increase output and efficiency across all business areas. - Managing an administrative team who monitored inbox and phone system, acting as the primary point of escalation for all customer enquiries, feedback and orders. Show less

London, United Kingdom

Brisbane, Australia

Brisbane, Australia