Online Director
CurrentIn MINIPRIX, I was responsible for driving digital transformation, optimizing sales channels, and enhancing customer experiences to achieve significant growth in both B2C and B2B segments. My activities encompassed strategic planning, implementation, and cross-functional team leadership.Strategic Responsibilities:Defined and implemented comprehensive digital strategies for the company’s online presence. I set short- and long-term objectives to boost sales and brand awareness across digital platforms.Sales Channel OptimizationManaged eCommerce operations, ensuring seamless functionality of online stores and omnichannel integration. Coordinated sales channels across websites, marketplacesLeadership ResponsibilitiesSupervised key departments, including Digital Marketing, IT, Customer Support, and eCommerce Logistics. I delegated tasks effectively and monitored team performance to ensure alignment with business goals.Performance and AnalyticsKPI MonitoringEstablished and tracked key performance indicators (KPIs) such as online sales, conversion rates, and customer acquisition costs.Data-Driven OptimizationLeveraged consumer data insights to refine marketing campaigns and improve user experience, ensuring strategies were aligned with market behavior and business objectives.Collaborations and Campaign ExecutionI worked closely with Kaufland on several initiatives to enhance brand visibility and drive foot traffic to our physical stores. This included:In-Store ActivationsManaging promotional campaigns through in-store promoters and creating engaging presentation videos displayed at checkout points.Out-of-Home (OOH) Advertising:Executing strategic OOH campaigns in the parking lots of high-traffic Kaufland locations, effectively attracting customers to our physical stores.By combining strategic planning, digital transformation, and effective leadership, I successfully contributed to the company’s growth, market presence, and operational efficiency.