AeroLeads people directory · profile
Catalina Gonzalez Email & Phone Number
Senior Manager, CX Innovation
at
The Farmer's Dog
1 work email found
@thefarmersdog.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Manager, CX Innovation
Location
Nashville, Tennessee, United States
Company size
Who is Catalina Gonzalez? Overview
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Quick answer
Catalina Gonzalez is listed as Senior Manager, CX Innovation at The Farmer's Dog, a with 867 employees, based in Nashville, Tennessee, United States. AeroLeads shows a work email signal at thefarmersdog.com and a matched LinkedIn profile for Catalina Gonzalez.
Catalina Gonzalez previously worked as Senior Manager, Customer Experience at The Farmer'S Dog and Senior Manager, CX Outreach at The Farmer'S Dog. Catalina Gonzalez holds Bachelor Of Arts (B.A.), Music And Sound Recording With A Minor In English from University Of New Haven.
Company email context
Email format at The Farmer's Dog
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{first_initial}{last}@thefarmersdog.com
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AeroLeads found 1 current-domain work email signal for Catalina Gonzalez. Compare company email patterns before reaching out.
Profile bio
About Catalina Gonzalez
Leader that thrives in a collaborative and creative environment, but can also hold her own during independent projects. I am a quick study that works well under pressure. My work ethic gravitates around dedication, discipline and organization. Networking is key and something I enjoy, therefore my outgoing charisma pairs well with relationship building scenarios. Additionally, I am a passionate and driven musician with extensive musical appreciation.My job experience so far is mainly centered on customer relations, whether that is dealing with product consumers, board and audience members or fans via social media and in-person events. In all of my different roles I have attained various different skills. The main one being management–of projects, people and time. Dealing with the business end of my musical endeavors, I have gained experience in digital marketing, booking, producing and event managing. Lastly, I have come to know a different perspective in the musical realm by working as an arts administrator in a non-profit that strives everyday to keep classical music alive in our communities.I strongly believe that being a well-rounded candidate helps adapting into new roles and this is something that I apply in my everyday life as I grow within my career.
Listed skills include Music Production, Piano, Social Networking, Entertainment, and 46 others.
Current workplace
Catalina Gonzalez's current company
Company context helps verify the profile and gives searchers a useful next step.
The Farmer'S Dog
10 roles
Catalina Gonzalez work experience
A career timeline built from the work history available for this profile.
Senior Manager, Customer Experience
Senior Manager, Cx Outreach
Cx Production Manager
Nov 2021 - Sep 2023
Cx Lead
Jul 2020 - Nov 2021
Musician
Catalina
I'm a singer/songwriter, touring and recording artist. I have experience managing my own booking, PR, operations, marketing, content creation, and branding. I've released a variety of singles and 1 EP since moving to Nashville, TN in 2016. Most recently, I crowdfunded for new music I will be releasing in 2023.
Customer Experience Team Lead
-Managed a team of 10-14 full-time and part-time Customer Experience Advisors.-Engaged my team of advisors within the company culture, assessed their quality and productivity metrics, supported them through supervisor calls, provided coaching throughout onboarding and ongoing training, and worked with them through their career development.-Assisted customers with any escalated situations through phones, emails, online chat, or text.-Developed our Customer Experience Language Team by managing 6 bilingual experts, scheduling, and handling any language interactions beyond English or Spanish; additionally, I crafted the Warby Parker style, voice, and tone in Spanish, and oversaw its QA. -Experience with in-network and out-of-network insurance and dealing with different vendors, partners, and customers in this scope.-Assisted in the Advisor interview process and promoted diversity and inclusion initiatives in our hiring.
Aug 2018 - Jul 2020
Customer Experience Advisor
-Interacted with all customers via phone, email, texting, and chat platforms.-Created, incorporated, and streamlined processes to deal with foreign language interactions, as well as handled and delegated work within this pilot.-Member of the in-network insurance processing and customer-facing expert project.
Nov 2016 - Jul 2020
Inspections Assistant
-Assisted with scheduling and support tickets regarding solar array inspections.-Cross-departmental communication within the company to arrange for these field visits, as well as being in contact with city and town officials.
Oct 2016 - Nov 2016
Development Assistant
-Actively searching, negotiating, or arranging opportunities for fundraising whether through corporate sponsorships or individual donors.-Tracking and organizing donor records, sponsor benefits, campaigns and appeals, as well as creating analytical reports (i.e.: giving patterns, mailing lists, financial reports, et al).-Extensive event planning and meeting coordinating.-Assisted and collaborated with other departments: marketing, education, auditions and box office; as well as having administrative and board duties.-General office duties (i.e.: answering phones, emails, scheduling, et al).
Jul 2015 - Jul 2016
Team & coworkers
Colleagues at The Farmer's Dog
Other employees you can reach at thefarmersdog.com. View company contacts for 867 employees →
NU
Nte Uchenna John
Colleague at The Farmer'S DogAbu Dhabi Emirate, United Arab Emirates
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DB
Dog. Boo
Colleague at The Farmer'S DogBrisbane City, Queensland, Australia
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JH
Jacob Hughes
Colleague at The Farmer'S DogPalmerston North, Manawatū-Whanganui, New Zealand
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CL
Corey L.
Colleague at The Farmer'S DogNashville, Tennessee, United States
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JP
John Peter
Colleague at The Farmer'S DogFalmouth, England, United Kingdom
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CP
Corey Parris
Colleague at The Farmer'S DogMiami-Fort Lauderdale Area, United States
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BJ
Bryanna Janson
Colleague at The Farmer'S DogBoynton Beach, Florida, United States
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TS
Thota Srinathpatel
Colleague at The Farmer'S DogMancherial, Telangana, India
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NP
Nick Peryea
Colleague at The Farmer'S DogSyracuse, New York, United States
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XX
Xa Xa
Colleague at The Farmer'S DogNatick, Massachusetts, United States
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Nte Uchenna John
Colleague at The Farmer'S DogAbu Dhabi Emirate, United Arab Emirates
View →
DB
Dog. Boo
Colleague at The Farmer'S DogBrisbane City, Queensland, Australia
View →
JH
Jacob Hughes
Colleague at The Farmer'S DogPalmerston North, Manawatū-Whanganui, New Zealand
View →
CL
Corey L.
Colleague at The Farmer'S DogNashville, Tennessee, United States
View →
JP
John Peter
Colleague at The Farmer'S DogFalmouth, England, United Kingdom
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CP
Corey Parris
Colleague at The Farmer'S DogMiami-Fort Lauderdale Area, United States
View →
BJ
Bryanna Janson
Colleague at The Farmer'S DogBoynton Beach, Florida, United States
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TS
Thota Srinathpatel
Colleague at The Farmer'S DogMancherial, Telangana, India
View →
NP
Nick Peryea
Colleague at The Farmer'S DogSyracuse, New York, United States
View →
XX
Xa Xa
Colleague at The Farmer'S DogNatick, Massachusetts, United States
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2 education records
Catalina Gonzalez education
Bachelor Of Arts (B.A.), Music And Sound Recording With A Minor In English
University Of New Haven
High School Diploma And Ib Certificates
International School Nido De Aguilas
FAQ
Frequently asked questions about Catalina Gonzalez
Quick answers generated from the profile data available on this page.
What company does Catalina Gonzalez work for?
Catalina Gonzalez works for The Farmer's Dog.
What is Catalina Gonzalez's role at The Farmer's Dog?
Catalina Gonzalez is listed as Senior Manager, CX Innovation at The Farmer's Dog.
What is Catalina Gonzalez's email address?
AeroLeads has found 1 work email signal at @thefarmersdog.com for Catalina Gonzalez at The Farmer's Dog.
Where is Catalina Gonzalez based?
Catalina Gonzalez is based in Nashville, Tennessee, United States while working with The Farmer's Dog.
What companies has Catalina Gonzalez worked for?
Catalina Gonzalez has worked for The Farmer'S Dog, Catalina, Warby Parker, Trinity Solar, and New Haven Symphony Orchestra.
Who are Catalina Gonzalez's colleagues at The Farmer's Dog?
Catalina Gonzalez's colleagues at The Farmer's Dog include Nte Uchenna John, Dog. Boo, Jacob Hughes, Corey L., and John Peter.
How can I contact Catalina Gonzalez?
You can use AeroLeads to view verified contact signals for Catalina Gonzalez at The Farmer's Dog, including work email, phone, and LinkedIn data when available.
What schools did Catalina Gonzalez attend?
Catalina Gonzalez holds Bachelor Of Arts (B.A.), Music And Sound Recording With A Minor In English from University Of New Haven.
What skills is Catalina Gonzalez known for?
Catalina Gonzalez is listed with skills including Music Production, Piano, Social Networking, Entertainment, Vocal, Entrepreneurship, People Skills, and Video Production.
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