Overall support provided to management community and employees: Assisting with doubts and general employee requests.HR Documentation: Responsible for issuing contracts, agreements, letters and employment statements, termination documents, others.Employee Records Management: Maintaining employee data within HR Systems, personal files up to date and in compliance with internal requirements. On-boarding & Off-boarding: Supported the development and execution of effective employee lifecycle processes, ensuring that all the internal requirements and legal obligations are complied with.HR Reporting: Monitoring and maintaining accurate headcount data, ensuring alignment with organizational structures and HR Systems; Preparing and analyzingattrition reports to identify trends, key drivers, and actionable insights for improving employee retention.HR Audit Participation: Responsible for participating in internal and external audits for HR processes, ensuring compliance and reducing risks.Global functions: Ongoing participation in several global projects focused on standardization and optimization of HR processes across countries.HRBP Support: Worked closely with operations managers to assisting them in solving organization, people & change-related issues; Provided HR advice and services, acting as a strategic partner on HR-related topics; Managed employee relations issues, fostering an inclusive and improved workplace culture.Performance Reviews: Ensured timely completion of performance reviews, facilitating constructive feedback for career development purposes.Continuous Improvement: Working closely with HR Managers to identify inefficiencies in existing HR processes; Reviewing, updating, and recommending improvements to the organization’s HR policies and guidelines.

Managed several HR processes (admissions, leavings, absences, reporting, and others)Provided overall support to the Company’s CEO and payroll department.Provided overall support to clients and employees.

Responsible for check-in and check-out processes.Managed medical schedules.Provided administrative and customer support.

Performed research for new projects and carried out proposals.Responsible for the review and adaptation of ISO 9001:2015.Provided overall support to management team.

Managed the Educational team, including managing team schedules, day-to-day planning, performance reviews, and the onboarding for new members.Managed and supported the children's routine.Supported the development of individual projects aiming autonomy for the children and young adults in care.Supported management community and remaining areas such as educational and social services.Before the employment history described above, performed here an internship for the master’s degree completion.