Catherine Cheung Email & Phone Number

British Columbia, Canada

- Developed and implemented marketing strategies to enhance the visibility and market presence of industrial properties through compelling campaigns tailored to meet the unique needs of each listing.- Designed engaging and impactful marketing materials, including brochures, proposals, and email campaigns, to ensure engagement of the target audience and convey the unique selling points of each property.- Expanded and managed social media presence on platforms such as Instagram, LinkedIn, and our team website, leading to a 30% growth in followers and increased engagement rates. - Composed informative content for various marketing materials and social media platforms with compelling narratives that highlight the valued propositions of our industrial properties.- Collaborated with external vendors to ensure high-quality visual representation of our properties, including coordinating photo shoots and ensuring high standards in the editing process which led to improvement in visual quality and consistency.- Established and maintained a cohesive brand identity across all marketing materials, significantly enhancing the team's professional image and credibility in the market.- Strategized, designed, and executed targeted email campaigns, resulting in a 25% higher open rate and effectively managed campaign analytics for continuous optimization.

Vancouver, British Columbia, Canada

- Managed social media and digital communications on channels such as Instagram, Facebook, Google business page, YouTube, and website. Demonstrated a 74% annual increase in followers on Instagram.- Drafted, designed, and coordinated the distribution of email newsletters based on brand identity and targeted audience.- Prepared, organized, and maintained contracts for listings and transactions on DropBox and SkySlope. - Coordinated and led all monthly advertising copies and promotional materials.- Oversaw a listings life cycle by executing administrative tasks, liaising with vendors such as photographers and home stagers, scheduling and preparing showings, and assisting with key and security deposit cheques pick-ups.- Successfully orchestrated client appreciation events for 100 attendees by adhering to key objectives and a budget of approx. $10K.

Vancouver, British Columbia, Canada

- Provided responsive and solutions support for all customer service concerns to ensure satisfaction, strong business relationships and service excellence.- Utilized WeChat to establish relationships and communicate with clients about store promotions and new collections.- Balanced client care, daily responsibilities and special projects through effective time management to ensure timely deliverables met corporate and store management requirements.

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

- Drove high-yield traffic to the salon utilizing social media and marketing strategies.- Independently responded and resolved all customer service concerns while prioritizing company policy to determine appropriate outcomes for both the client and the business.- Consistently optimized schedules while prioritizing and completing daily tasks efficiently through time management.

Vancouver, Canada Area

- Full usage of social media and CRM to establish and communicate effectively with clients.- Achieved Pacesetter status by reaching a personal annual sales goal of $600,000+ and maintained top 3 sellers in the department.- Recognized by the department manager as a valuable asset to the team by exhibiting organizational skills, attention to detail, outstanding customer service, a sense of urgency, and team player.

Vancouver, Canada Area

- Research content for client's social media accounts and compiling media lists- On a monthly basis, curated a calendar of events that were happening in the Lower Mainland while consistently assisting in planning and developing social media campaigns for clients