Catie Johnson Email & Phone Number

Remote

Meridian, Idaho, United States

Check-in and out, registration of patient demographics and billing information, processing incoming faxes, chart prep, cash handling, entering or creating referrals and orders, scheduling patient needs, processing and requesting medical records, processing calls from our call center and hospital, entering insurance and obtaining necessary authorization, access patient information through EPIC maintaining strict confidentiality compliant with HIPAA regulations, improve operations by working with team members and patients to find workable solutions, cross trained on our Heart Failure Clinic and it’s specialized processes.

Boise, Idaho, United States

Processing high-volume inbound calls for Cardiology, Pulmonary, and Sleep Lab, triage necessary calls through to the clinic, high-volume out-bounding calls to schedule appointments or address insurance, creating education and reference information for training, process patient messages through EPIC to clinic staff, consistently exceeded call speed, accuracy and volume benchmarks, ask probing questions to determine patient needs and accurately input information where appropriate, document conversations with patients to track care, train new employees on EPIC and OnBase systems, deliver fast, friendly, and knowledgeable service for routine questions and patient needs.

Nampa, Idaho, United States

Caring for special needs children, documenting their goals, behavior, food served and medication each day and turning them in at the end of two weeks, develop and support positive relationships with children and parents, perform assessments to check intellectual, behavioral, and environmental well-being, evaluate individual exposure to violence, substance abuse, and any other concerns, care for up to 4 children ranging in age from 5 to 18, observe and monitor pay to identify developmental strengths and target areas for enrichment activities, observe and identify concerns and signs of emotional or developmental problems and discussed issues with management and families.

Nampa, Idaho, United States

Nampa, Idaho, United States

Maintain a clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products, re-stock, organize, and arrange service and food stations, package and store food products appropriately to ensure proper handling and preservation, manage closing duties, prepping for the next day, cleaning stations and floor, greet customers, assist with questions and made recommendations concerning daily specials, wine selections, and desserts, prepare for busy periods by organizing ingredients and restocking supplies for expected loads, arrange each place setting attractively, complete opening and closing checklists by emptying trash, safeguarding alcohol, and polishing silverware, cross-train in serving and dish duty positions to support my team and help meet all customer needs.

High School Diploma

Completed 1 Year Of Classes

Major in Pastoral Ministries with an emphasis on Youth