Playing a key role to optimise team performance using advanced skills in task delegation and workflow managementLeading communication with clients, responding to escalations and resolving concerns to ensure positive experience Taking sole ownership to resolve major tool downs by generating root cause models, daily action items and timelinesIdentifying improvement areas and implementing measures to maximise service levels and customer satisfactionSpearheading operations of the 300mm Olympia ALD HVM fleet utilising strong leadership and coordination skillsProviding effective leadership to 15 junior engineers through regular training and motivation for increasing efficiencyServing as the go-to-person for solving technical & operational challenges utilising strong understanding of processEffectively liaising with all internal and external stakeholders to carry out maintenance and technical support tasksMentoring and training junior engineers to upgrade their skill levels to work on all kinds of rare and complex tasksMaintaining up-to-date documentation, placing order for parts and creating reports of project for future reference

• Experienced many different areas of the semiconductor manufacturing industry from research to design, failure analysis, quality control and marketing.• Created and maintained a program using LabVIEW to read and control a sensor platform that was in development.• Performed extensive batch testing on the sensor platform and analysed the results in Python to identify problems in the manufacturing processes.• Played a significant role in the characterisation and calibration of a mass-flow valve, used to transport unique refrigerants with properties that were not widely known.• Created several COMSOL Multiphysics models for an electrochemical gas detector, having previously never used COMSOL Multiphysics.

Presented two interactive workshops for the SOPHIA project (Science Outreach to Promote Physics to Female Students). Communicated confidently and articulately with large groups of people. Exhibited an ability to tailor my language and explanations to the comprehension levels of the audience.