Catharine Hancock Email & Phone Number

Toronto, ON, CA

Toronto, Ontario

Toronto

• Project Manager at Nasdaq Canada.At Nasdaq, I was responsible for overseeing, planning and monitoring departmental execution of projects. As part of a team of projects managers, I supported the overall goals of the PMO.
• Maintain a consolidated view of all projects in the Engineering program
• Ensure that every project is supported by a Charter, work plans and change management documents
• Report program status to all stakeholders
• Facilitate removal of roadblocks and develop plans of action
• Define the project lifecycle within the organization

Toronto, Canada Area

• This role involved management of all aspects of Marketwired’s hosting product, Impress. The main challenge faced when taking over the department was the need to improve the ability of the product to support.
• Proactively identify improvement opportunities and be an ambassador to other Marketwired organizations.
• Develop metrics and make necessary improvements to measure performance and availability
• Hiring and development of web developer and web backend systems staff
• Produce client-facing training and support program
• Manage and ensure compliance with regulatory requirements, best practices, and policies and procedures

Toronto, Canada Area

• Head up the Research Department and direct the team responsible for data quality of an online media and financial database. Upon taking over the department the initial challenge was to improve on the quality and.
• Monitor developments in the media environment and adapt product to allow tracking of constantly changing news delivery methods
• Establish schedule and set achievable targets for data verification
• Coordinate requests from other departments and delegate responsibilities to appropriate staff
• Set budget and manage production of hard copy media directories
• Work with marketing department to produce internal and external product literature

Toronto, Canada Area

• Because of industry, operational and technical knowledge asked to take on this new role for the organization. Focused on improving our delivery to the financial and media markets as well as increasing our visibility.
• Contact recipients such as Reuters, Dow Jones and major media websites to establish optimal delivery method
• Added 100+ news portals based on industry verticals
• Added new revenue stream for company by setting up revenue-sharing contracts with paid access sites
• Produce documentation for newsfeed protocol
• Troubleshoot delivery issues and ensure client news properly identified and retrievable

• Develop the National Operations Department’s strategic direction, and manage the human resources budgetary and technical components necessary for its successful implementation. Specific responsibilities include:
• Preparing and overseeing $800K annual budget
• Leading and motivating a team of five Operations managers, three technical staff, and eight network operators
• Influence and work collaboratively with other departments to identify areas of growth, and prepare the Operations Department to meet future needsWith the aim of handling a doubling of release traffic, successfully.

Toronto, Canada Area

• Demonstrated ability to learn and apply new technologies.
• Set-up installation and maintenance schedule for company's data network
• Maintained various types of data connections
• Provided operational and technical support for various software applications
• Assisted in establishing good client relationships and support structures
• Handled the human resources requirements of the Operations Department

Project Management, Business And Information Management

Honours B.A.