• Receiving, unpacking, and processing delivery stock as well as replenishing stock• Building rapport with customers including resolving queries and complaints• Ensuring shelves were stocked to appropriate levels and merchandising standards• Promotional duties as well as covering in numerous different departments• Adhere to strict internal security procedures

∙ Maximise employee engagement and correct performance issues according to standards• Front-of-house operations, including management and coordination of functions and events• Maximise revenue and organic business growth via generation of ideas for new events andmenu items• Adhering to various alcohol licensing and health and safety laws to ensure legal compliance• Manage inventory to maintain stock levels and prevent shortages• Supervising staff as a shift leader… Show more ∙ Maximise employee engagement and correct performance issues according to standards• Front-of-house operations, including management and coordination of functions and events• Maximise revenue and organic business growth via generation of ideas for new events andmenu items• Adhering to various alcohol licensing and health and safety laws to ensure legal compliance• Manage inventory to maintain stock levels and prevent shortages• Supervising staff as a shift leader, opening and closing the bar and cashing up duties Show less

∙Mixing and serving drinks, preparing classic and speciality cocktails, replenishing and cleaning the bar• Meal service, customer service excellence, cash and card payments• Work effectively and efficiently in a fast-paced environment• Adhering to various alcohol licensing and health and safety laws to ensure legal compliance• Manage inventory to maintain stock levels and prevent shortages

• Customer service: provided advice and resolved queries, fast and accurate till service• Ensured shelves were stocked to appropriate levels and appearance standards• Inventory: stock checks, data input from stock checks to ensure re-ordering

• Daily administrative duties including document filing, answering phones and recording enquires• Handling sensitive data and information in accordance with GDPR laws• Supporting students with enquiries, complaints, and feedback• Responding to emergencies such as leaks, fire alarms, room lockouts and anti-socialbehaviour• Adhering to internal process to ensure smooth business operations