Catherine Daniel Email & Phone Number
Who is Catherine Daniel? Overview
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Catherine Daniel is listed as Operations Portfolio Associate at Pezesha, a with 55 employees, based in Mombasa County, Kenya. AeroLeads shows a matched LinkedIn profile for Catherine Daniel.
Catherine Daniel previously worked as Portfolio Associate at Pezesha and Credit & Collection Associate at Ilara Health. Catherine Daniel holds Business Management from Mount Kenya University - Mku.
Email format at Pezesha
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About Catherine Daniel
As a highly proficient Collections Supervisor with a strong professional background in the financial services sector, I am adept to optimizing credit management, team collaboration, management, and leadership. I have established a strong foundation in accounting principles that undergirds my holistic approach to collections management.My experience in Customer Service and Quality Assurance has further strengthened my skills in customer service management, ensuring that I always provide top-notch customer support. As a Collections Supervisor, I honed my skills in team management, problem-solving, customer relationship management, analytical skills, and Microsoft Excel, among others.Iam a results-driven professional with a keen eye for detail, and I am passionate about exceeding expectations and driving results. With excellent communication and leadership skills, I thrive in fast-paced environments and am always willing to go the extra mile to ensure that targets are met, alongside driving business growth and customer satisfaction.
Catherine Daniel's current company
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Catherine Daniel work experience
A career timeline built from the work history available for this profile.
Portfolio Associate
Current
Credit & Collection Associate
Overseeing the management of a company's credit and collection activities of assigned portfolio. Assessing credit risks.Monitoring accounts receivable. Implementing collection strategies to minimize bad debt.Analyzing data to optimize cash flow and reduce delinquencies.
Collections Supervisor
Oversaw facility accounting, keeping operations compliant and profitable.Controlled daily workload based on current centre priorities.Resolved guest complaints about equipment, classes or policies with focus on maintaining customer loyalty.Strengthened brand identity and community engagement through
Post-Repossession Collection Officer
Dealt with complex customer complaints professionally and politely, resolving issues with favourable solutions.Maintained detailed product knowledge to competently and expertly advise customers.Increased customer satisfaction by offering friendly, helpful and informative customer service.Collaborated with other call centre professionals to improve customer service.Support with outbound calls to customers about specific sales.
Lastcall Collection Officer
Collaborated with other call centre professionals to improve customer service.Followed up customer calls with further information or instructions when necessary.Strived to meet and exceed call centre targets while maintaining excellent customer care.Followed customer service script for uniformity in handling customer issues.Guided callers through troubleshooting, navigating company site and using services.
Collection Officer
Handled incoming calls and directed to relevant departments using multichannel switchboards.Developed rapport with customers quickly and achieved positive customerengagement through active listening and communication. Provided exceptional call centre experiences through first-class communication and professional customer care.Spoke clearly and politely when resolving telephone queries, providing professional, personalised customer care.Worked with exceptional efficiency to consistently achieve call handling
Credit Officer
Assess clients' financial status,Evaluate creditworthiness and risks,Contact clients to gather financial data and documentation. Analyze risks and approve or reject loan requests,Calculate financial ratios (e.g. credit scores and interest rates). Set up payment plans, Maintain updated records of loan applications. Follow up with clients about loan. Monitoring Accounts for existing loans.
Colleagues at Pezesha
Other employees you can reach at pezesha.com. View company contacts for 55 employees →
Faith Mutanu
Colleague at PezeshaNairobi, Nairobi County, Kenya
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Dorcas Cheboi
Colleague at PezeshaEldoret, Uasin Gishu County, Kenya
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Lilian Nyaguthii
Colleague at PezeshaKenya
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ML
Musavili Leon
Colleague at PezeshaNairobi County, Kenya
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Emily M.
Colleague at PezeshaKenya
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AO
Alex Owuor
Colleague at PezeshaKenya
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GM
Gerry Masaka
Colleague at PezeshaNairobi County, Kenya
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PM
Peris M.
Colleague at PezeshaNairobi County, Kenya
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CK
Chris Kariuki
Colleague at PezeshaNairobi County, Kenya
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KM
Kenneth Mathenge
Colleague at PezeshaNairobi County, Kenya
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Catherine Daniel education
Frequently asked questions about Catherine Daniel
Quick answers generated from the profile data available on this page.
What company does Catherine Daniel work for?
Catherine Daniel works for Pezesha.
What is Catherine Daniel's role at Pezesha?
Catherine Daniel is listed as Operations Portfolio Associate at Pezesha.
Where is Catherine Daniel based?
Catherine Daniel is based in Mombasa County, Kenya while working with Pezesha.
What companies has Catherine Daniel worked for?
Catherine Daniel has worked for Pezesha, Ilara Health, Watu Credit, and Diversity Microcredit.
Who are Catherine Daniel's colleagues at Pezesha?
Catherine Daniel's colleagues at Pezesha include Faith Mutanu, Dorcas Cheboi, Lilian Nyaguthii, Musavili Leon, and Emily M..
How can I contact Catherine Daniel?
You can use AeroLeads to view verified contact signals for Catherine Daniel at Pezesha, including work email, phone, and LinkedIn data when available.
What schools did Catherine Daniel attend?
Catherine Daniel holds Business Management from Mount Kenya University - Mku.
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