Hired to assist the Medical Oncology Department with their daily functions as they prepared for the new Epic Software implementation. Received extensive training to prepare for the Epic GO LIVE date of June 1, 2015. Assist the department with the new work flow and new technology of the Epic system for the past several months: The Practice Coordinator is responsible for supporting administrative duties for the practices. Responsibilities include scheduling, confirming appointments, patient interaction special projects, answering phones. Essential duties include administrative support and coordination for provider, radiation oncology, and infusion services consisting of physicians, nurse practitioners, physicists, program nurses, staff nurses. Manages direct communication with patients and family members is critical to this role, the coordinator provides the first greeting and welcoming patients to the practice.

Serve as liaison between the Nurses, physicians, office support staff, and the Clinical Manager of the Hospice. Responsible for assisting the Clinical Manager with all day-to-day operational, administrative, and fiscal aspects of the Hospice Department:• Responsible for all scheduling.• Daily monitoring of nurse and patient activity; allocates resources to necessary tasks and set priorities.• Triage patient complaints for the office, working with appropriate management personnel to resolve issues.• Order all necessary supplies and equipment for the department including DME and Medline. • Assists Clinical Manager with Payroll.

Administrative Assistant, Division of EndocrinologySupport the Chief of Endocrinology, along with 2 Endocrinology Specialists and their Nurse practitioner• Provide superior customer service to internal and external clients, customers, and patients.• Provide clerical, project and administrative support to all of the clinical staff to effectively carry out the operations of the division.• •Receives and screens all incoming correspondence.• •Receives visitors, staff, patients, and callers. Assists with monthly clinic volume statistics, data entry, satisfies surveys and marketing initiatives.• •Patient charge entry and claims management, and reconciliation.• •Coordinate weekly payroll processing for division employees.• •Calendar Maintenance of daily MD’s appointments regarding patients, physicians.