Successfully oversee all aspects of project management from end to end including internal and external client relationships, defining project goals, scope, and charter, initiating communication plans and developing presentations for Sponsors, Stakeholders and Project Team, and creating and maintaining project plans, timelines, budgets and risk logs. My program management includes Transformational, Innovational and Security Remediation projects. Delivered 50% improvement in field labor… Show more Successfully oversee all aspects of project management from end to end including internal and external client relationships, defining project goals, scope, and charter, initiating communication plans and developing presentations for Sponsors, Stakeholders and Project Team, and creating and maintaining project plans, timelines, budgets and risk logs. My program management includes Transformational, Innovational and Security Remediation projects. Delivered 50% improvement in field labor expenses by creating and implementing territory consolidation plans that reallocated teams based on business performance, location and market needs. Conceptualized new territory strategy by redefining existing roles and responsibilities, overseeing in-depth retraining, and providing a compelling vision for the streamlined go to market approach. Oversaw change management efforts for all levels of the enterprise by providing dedicated in-person support, new tools and training, collecting feedback, and adjusting strategy as needed. Conceptualized a new approach to school picture day to deliver 50% more variety and improve average customer sales by 32% through updated marketing, extensive field training, and updates to existing systems to accommodate new data and image uploads. Oversaw an enterprise level new approach for image delivery from 3000 photographers to 4 labs using cloud-based upload by completing extensive development, testing and employee training. The initiative required detailed budget tracking and produced 20% labor and 80% shipping savings year over year.  Oversee a cross functional, multi company effort to provide a security remediation solution for School picture day events in NC worth $28M due to new student data privacy laws. Since we are unable to execute business using existing systems, we engaged with multiple vendors to replicate our processes in a secure environment and have successfully transitioned 95% of the business to the new model to date. Show less

As Regional Director for Southeastern US, I provided leader development and oversaw strong sales performance through hands on coaching in field visits, weekly business reviews, monthly prioritization of focus areas and consistent culture of accountability for 8 District Managers. As District Manager for the Mid-Atlantic, I successfully oversaw daily operations for studio teams and delivered top 10 district performance out of 24 districts for last 6 years through passionate team building… Show more As Regional Director for Southeastern US, I provided leader development and oversaw strong sales performance through hands on coaching in field visits, weekly business reviews, monthly prioritization of focus areas and consistent culture of accountability for 8 District Managers. As District Manager for the Mid-Atlantic, I successfully oversaw daily operations for studio teams and delivered top 10 district performance out of 24 districts for last 6 years through passionate team building, consistent execution of training strategies, guest service excellence, and cost control. Oversaw annual retail volume of $4.2 million along with 20 Studio Managers and 130 Team Members. I was also tasked with onboarding 6 new District Managers and developed 3 Studio Managers from my district into District Managers. Show less

As Regional Manager, I successfully managed team of 8 District Managers and oversaw execution of all host store marketing programs, store remodels and product resets in region. Maintained frequent field visits, weekly team calls, and one on one calls to drive performance and model best practices. Implemented recruiting, hiring, and onboarding for DM’s and oversaw development of company-wide training programs. As District Manager I successfully managed district staffing, program execution, and… Show more As Regional Manager, I successfully managed team of 8 District Managers and oversaw execution of all host store marketing programs, store remodels and product resets in region. Maintained frequent field visits, weekly team calls, and one on one calls to drive performance and model best practices. Implemented recruiting, hiring, and onboarding for DM’s and oversaw development of company-wide training programs. As District Manager I successfully managed district staffing, program execution, and host store relations. Selected to oversee special projects including new DM onboarding. Show less

Oversaw training programs for all host store employees in 117 retail locations. Completed recruiting, hiring, and sales training for 20 fragrance specialists in 15 high volume markets. Collaborated with host store managers to successfully manage new product launches. Responsible for $1.7 million in annual retail sales with year over year gains.

Assisted in recruiting and hiring as well as executed all training programs for beauty advisors at 13 retail locations. Managed host store relationships and collaborated with District Manager to manage and lead teams successfully. Responsible for $5.4 million in annual retail sales with year over year gains across district.