Established and led two teams of business process and performance analysts helping Operations’ teams to identify opportunities, implement change, measure improvement and realise business benefits from strategic, re-engineering or refinement projects.Key responsibilities:Recruited a newly established multi-functional team to deliver Operations' strategic change programme in line with organisational objectives, focusing on delivering cost efficiencies and improving productivity and… Show more Established and led two teams of business process and performance analysts helping Operations’ teams to identify opportunities, implement change, measure improvement and realise business benefits from strategic, re-engineering or refinement projects.Key responsibilities:Recruited a newly established multi-functional team to deliver Operations' strategic change programme in line with organisational objectives, focusing on delivering cost efficiencies and improving productivity and customer experienceIdentified and prioritised opportunities for business improvement through mapping and analysing business processes, identified and streamlined inefficiencies and designed appropriate solutions through robust stakeholder management.Lead the design, scheduling and implementation of improvement projects, change programmes and systems enablement.Provided a managed process for engagement with internal and external stakeholders in the provision of new business systems and processes.Worked collaboratively with the Operations Leadership Team and senior members of other organisational programmes to identify interdependencies and deliver desired outcomes in the most efficient mannerProvided performance reporting and analysis across the Operations business, both as a service to the operating functions but also to the larger corporate environmentWorked closely with IS teams to align business strategies with technology solutions Show less

Leading a team of 11 highly skilled analysts and engineers to deliver a high profile energy saving programme over AMP6. Key responsibilities:Leading culture change to embed energy saving principles as ‘business as usual’ across the organisation. This includes a 3 year companywide behavioural change campaign supported by the MEUCProject managing an energy management monitoring and targeting system implementationDeveloping an energy audit programme in advance of upcoming ESOS… Show more Leading a team of 11 highly skilled analysts and engineers to deliver a high profile energy saving programme over AMP6. Key responsibilities:Leading culture change to embed energy saving principles as ‘business as usual’ across the organisation. This includes a 3 year companywide behavioural change campaign supported by the MEUCProject managing an energy management monitoring and targeting system implementationDeveloping an energy audit programme in advance of upcoming ESOS legislationLeading a team of 8 energy analysts and 3 engineers who are responsible for:o Energy accounting and bill validationo Generation of the company’s £22m energy budget and forecastso CRC administrationo Delivery of energy saving projects on Operational sites Show less

Business Project Manager responsible for recruiting and leading a team of 25 staff to deliver the company's £10m Work and Asset Management Programme within the operational business. This involved the deployment of an IT Enterprise system that provided a platform for recording asset information, workforce scheduling and corporate reporting. While the technical capability of this solution was of significant importance, to engage effectively across the business groups and prepare them for the… Show more Business Project Manager responsible for recruiting and leading a team of 25 staff to deliver the company's £10m Work and Asset Management Programme within the operational business. This involved the deployment of an IT Enterprise system that provided a platform for recording asset information, workforce scheduling and corporate reporting. While the technical capability of this solution was of significant importance, to engage effectively across the business groups and prepare them for the impact that this programme would have on them was critical to successful implementation.Also led a team of energy analysts responsible for energy accounting and bill validation (value £20m), generation of the company’s energy budget and forecasts, CRC administration Show less

Employed as lead business analyst on a major corporate transformation programme. Produced detailed business process mapping and re-engineering used to deliver process improvementFacilitated operational input to define functional requirements, negotiating on business processchange where appropriate Managed User Acceptance Testing with end usersPrepared and delivered training and briefing material for implementation rollouts

Held a number of roles during time at MAF including Senior Quarantine Officer, Compliance and Training Officer, Operations and Team Manager.Last role held here before moving to the UK was Business Analyst and Project Manager as part of the Strategic Development Group working on a Corporate Capability Review Project. Seconded to assist in the development of a major business transformation programme. The objective was to deliver flexible and safe work practices to a… Show more Held a number of roles during time at MAF including Senior Quarantine Officer, Compliance and Training Officer, Operations and Team Manager.Last role held here before moving to the UK was Business Analyst and Project Manager as part of the Strategic Development Group working on a Corporate Capability Review Project. Seconded to assist in the development of a major business transformation programme. The objective was to deliver flexible and safe work practices to a 24/7/365 operational workforce, develop career progression and job design and promote an appropriate remuneration model for the organisation. Show less