Managed administrative tasks and implemented organisational systems to streamline daily operations and enhance efficiency.Facilitated communication and coordination among staff, parents, and caregivers to ensure a nurturing learning environment.Supported curriculum development and educational strategies that align with cognitive development theories.

Relevant Courses:Psychology of Digital Design, Improving Human Performance in Practice, Evidence-based Cognitive Enhancement

Designed and delivered computer science and digital technology lessons, incorporating user research insights to refine teaching methodologies.Coordinated course launch plans with stakeholders to align with business objectives and user expectations.Established and tracked course performance metrics to optimise learning outcomes and instructional design.

Developed and maintained training programmes and materials, prioritising content based on business objectives and employee needs.Assisted in conducting user assessments and evaluations to gather feedback on training effectiveness and iterated on programme features accordingly.Collaborated with cross-functional teams to ensure training content addressed specific employee pain points and business goals.Managed the Learning Management System to track employee progress and completion of training modules.

Demonstrated strong interpersonal and communication skills while collaborating with passengers and crew in dynamic environments.Ensured compliance with safety regulations and procedures, contributing to a secure and efficient flight experience.Managed emergency situations and provided first aid and other assistance as required.