Company DescriptionFounded in 1924, Woolworths Group is Australia's largest retailer with more than 3,500 stores across Australia and New Zealand employing more than 200,000 people. Woolworths manages some of Australia's most recognised and trusted brands including Woolworths, Caltex Woolworths, Countdown, Dan Murphy's, BWS, Langtons, Cellarmasters, BIG W and ALH.Woolworths Supermarkets employs 128,000 people and operates across 1200 stores, with sales of $36.37bn… Show more Company DescriptionFounded in 1924, Woolworths Group is Australia's largest retailer with more than 3,500 stores across Australia and New Zealand employing more than 200,000 people. Woolworths manages some of Australia's most recognised and trusted brands including Woolworths, Caltex Woolworths, Countdown, Dan Murphy's, BWS, Langtons, Cellarmasters, BIG W and ALH.Woolworths Supermarkets employs 128,000 people and operates across 1200 stores, with sales of $36.37bn (FY2017)ResponsibilitiesLeading and managing the National operational execution of the Food Academy multi-channel training and coaching program to support Supermarkets, Metro & fuel stores deliver their strategy. Budget expenditure of $42m.• Strategically planned and led the high level coordination, communication and collaboration of activities to ensure successful execution, engaged teams and aligned stakeholders: internal (State Operations, Category Teams, Executive Board) and external (providers and partners).• Designed strong feedback loop for operational learnings into the Food Academy L&D team at the support office. • Matrix lead to a team of 86 Academy Trainers, with 5 initial direct reports. • Master coach, mentor and guide to Trainers, Store and Group Managers. • Business partnering with State Operations and HR teams.Achievements• Delivered end to end multi-channel training and coaching program, initially to new Format stores and subsequently rolled out to all stores across the estate (Digital, Hard copies and Trainers).• Recruited, onboarded and upskilled 86 Academy Trainers within 6 weeks, coordinated monthly State based upskills and organised bi-annual National upskills.• Instigated and communicated ROI metrics: Commercial results 6.3% sales uplift, profit uplift, 10 base point customer metric uplift. Show less

Responsibilities• Supporting the State to deliver the Supermarket strategy by leading, coaching, motivating and supporting a team of Store Managers.• Full P&L responsibility for Group with $320 million turnover and c.900 colleagues. Achievements• Moved Group from delivering 95% of Sales target to achieving +2.5% Budget: delivered 7% YoY sales growth, and 2% uplift in $ profit.• Moved performance from Bottom 20 to Top 3 performing Group in the Nation (out of… Show more Responsibilities• Supporting the State to deliver the Supermarket strategy by leading, coaching, motivating and supporting a team of Store Managers.• Full P&L responsibility for Group with $320 million turnover and c.900 colleagues. Achievements• Moved Group from delivering 95% of Sales target to achieving +2.5% Budget: delivered 7% YoY sales growth, and 2% uplift in $ profit.• Moved performance from Bottom 20 to Top 3 performing Group in the Nation (out of 200+).• Achieved highest Voice of Customer metric in the Sydney Metro Zone (6 Groups within Zone).• Led the most successful opening in Woolworth’s history with the new Hurstville store Nov 2015. • Supported Zone Operations Manager in facilitating offsite coaching and development sessions for Voice Of Customer at Zone Store Manager Forum. Show less

Company Description Founded in 1869, Sainsbury’s is one of the UK’s leading food and non-food retailers - a multi-product, multi-channel business with fast delivery networks. It is the second largest chain of supermarkets in the UK, with a 16.9% share of the supermarket sector. The holding company, J Sainsbury plc, is split into three divisions: Sainsbury's Supermarkets Ltd (including convenience stores), Sainsbury’s Bank and Sainsbury’s Argos. Sainsbury’s Supermarkets employs 152,000… Show more Company Description Founded in 1869, Sainsbury’s is one of the UK’s leading food and non-food retailers - a multi-product, multi-channel business with fast delivery networks. It is the second largest chain of supermarkets in the UK, with a 16.9% share of the supermarket sector. The holding company, J Sainsbury plc, is split into three divisions: Sainsbury's Supermarkets Ltd (including convenience stores), Sainsbury’s Bank and Sainsbury’s Argos. Sainsbury’s Supermarkets employs 152,000 people and operates across 1415 stores, with revenue of £23.5bn (FY 2016).Responsibilities• Provided expert coaching, advice and support to the South Zone to enable them to achieve Zone, Regional and Store targets whilst establishing a market leading difference in category offer for customers. South Zone to Category worth £500 million.• Led 12 RBSMs, working with the ZMD, ZHRP, ROMs, RHRPs, 222 Store Managers and Commercial Category teams to deliver operational and performance excellence.Achievements• Delivered uplift across all commercial & customer metrics including market share, sales & profit uplift, availability & service.• Utilised my professional qualifications to accredit my team to effectively facilitate technical product training courses for store colleagues at all levels, in the Bakery College, Store Food Colleges and shopfloor environments, as well as coaching Store Senior Leadership teams. Show less

Full P&L responsibility for store with £46 million turnover and 310 colleaguesSainsbury’s nominee for Retail Week 2013 Store Manager of the yearRegional Internal Audit lead for 15 stores: proactive multi-site management of risk; developed and implemented strategies to ensure strict adherence to legal, food safety, health & safety and training policies.

Full P&L responsibility for store with £30m turnover and 160 colleagues.Moved store's overall performance up 145 places to 7th on the Zone (out of 180 stores)

Cranleigh: Full P&L responsibility for store with £25m turnover and 120 colleaguesBurpham: Trained in £65m turnover, 350 colleague store

Company DescriptionFounded in 1904, Waitrose is a chain of British supermarkets, which forms the food retail division of Britain's largest employee-owned retailer, the John Lewis Partnership. It is the 6th largest UK food retailer with revenue of £5.4bn (FY 2016).Waitrose employs 61,000 ‘partners’ (who are co-owners of the business) and operates across 350 stores in England, Scotland, Wales and the Channel Islands. This includes 60 convenience branches, and another 27 Waitrose shops at… Show more Company DescriptionFounded in 1904, Waitrose is a chain of British supermarkets, which forms the food retail division of Britain's largest employee-owned retailer, the John Lewis Partnership. It is the 6th largest UK food retailer with revenue of £5.4bn (FY 2016).Waitrose employs 61,000 ‘partners’ (who are co-owners of the business) and operates across 350 stores in England, Scotland, Wales and the Channel Islands. This includes 60 convenience branches, and another 27 Waitrose shops at Welcome Break motorway service stations. Responsibilities• Full P&L responsibility for store with £28m turnover and 190 people.• Responsible for coaching and development of Internal, External, Graduate and Branch Manager Trainees.• Developed key influential internal & external networks and business relationships, including with community leaders.• Retail Selling Branch Manager representative on a number of new business and new concept trials. This includes “End to End” business-wide initiative to drive £40m of efficiency savings & improve ROIC (supplier collaboration, delivery schedules, space & stock management); and also Management Structures, multi channel store services, effective management of Health & Safety risk assessments, customer service and colleague Food Specialist training programmes.Achievements• Achieved like for like profit growth of 19% from 1.5% sales increase in 2009; 2008 like for like profit growth of 31% from 5% sales growth.• Established clear strategic Business plan; reviewing and adapting where necessary.• Instigated and delivered closure of the Night Shift operation (redundancies) to enhance branch operational efficiency and profitability. Planned and implemented replacement recruitment strategy with HR team. Show less

Department Manager at John Barnes (Swiss Cottage), Mill Hill (new branch opening), and Holloway Road: all London.Responsibility for up to 150 partners, including their interviews, recruitment, training and development, appraisals and salary reviews. Responsibility within the store for managing business results e.g. department sales forecasts, wastage reviews, P&L account issues. Each of the stores operates as an individual business entity; each of the departments had a turnover of… Show more Department Manager at John Barnes (Swiss Cottage), Mill Hill (new branch opening), and Holloway Road: all London.Responsibility for up to 150 partners, including their interviews, recruitment, training and development, appraisals and salary reviews. Responsibility within the store for managing business results e.g. department sales forecasts, wastage reviews, P&L account issues. Each of the stores operates as an individual business entity; each of the departments had a turnover of approximately £12-£18 million per year respectively. Show less

Completed comprehensive Graduate Management Training scheme at Godalming, Putney, East Sheen, and Horsham branches.

Company DescriptionFounded in 1884, Marks and Spencer plc (also known as M&S) is a major British multinational retailer listed on the London Stock Exchange and is a constituent of the FTSE 100 Index.It specialises in the selling of clothing, home products and luxury food products. M&S employs 85,000 people and operates 979 stores across the U.K. including 615 that only sell food products, with revenue of £10.6bn (FY 2016).Responsible for staffing levels, stock moves and… Show more Company DescriptionFounded in 1884, Marks and Spencer plc (also known as M&S) is a major British multinational retailer listed on the London Stock Exchange and is a constituent of the FTSE 100 Index.It specialises in the selling of clothing, home products and luxury food products. M&S employs 85,000 people and operates 979 stores across the U.K. including 615 that only sell food products, with revenue of £10.6bn (FY 2016).Responsible for staffing levels, stock moves and general staff supervision within the department. Also responsible for cash collection, counting and till reconciliations at night and administration (Food & textiles) Show less

GAP year management trainee (6 month scheme): Stratford upon Avon & Leamington Spa. 6 months of commercial, personnel and financial training. Hands on Sales and Supervision experience together with responsibility for Christmas Food & Wine, implementing store standards testing programme, and employee benefits schemes.