Responsible for report development and thorough analyses using internal and external data sources. Analyses include financial, quality, and market performance that drive senior leadership decisions. Effective team leadership and executive relationship management are critical to this role. Providing data-driven insights that help support hospital initiatives for day-to-day operations and strategic purposes.Completed analyses are used for decision and strategy purposes. Tools include SQL, PowerBI, Excel, Qlikview, ArcGis, Visio, and SharePoint.Full resume upon request.

Support hospital initiatives with data driven insights.Create manual and automated reports for operational and executive level leaders. Reporting analyses include profitability, market share, clinical, and other general performance data. Consolidate data into key insights for decision and strategy purposes. Tools include SQL, PowerBI, Excel, Qlikview, ArcGis, Visio, Business Objects, and SharePoint. Interviewing potential candidates and new employee training.

Under HCA's National Contact Center Management Group (NCCM), managed physician and clinical data for patient marketing on HCA hospital and clinic websites, as well as third-party websites (i.e. Healthgrades, Sharecare, etc.), and for internal patient scheduling and referral use.

Communicated directly with customers to manage personal and banking information to audit applications and payments for small, personal loans.