Catherine Knowles Email & Phone Number

Cape Town, Western Cape, South Africa

• Recruitment and on-boarding of contractors and cleaners.• Induction and financial literacy training for cleaners.• Customer and contractor/cleaner support.• Database management.• Referrals for psycho-social support.• Data collection for monitoring and evaluation.I’m involved in a multifaceted role but my key focus is on creating a positive experience for both clients & contractors; by efficiently handling job leads, coordinating recruitment & workshops, and providing ongoing support & connecting contractors & Home Hero’s to mentorship or counselling if needed. My proficiency in various programmes shows that I can adapt & am comfortable with technology.

Cape Town, Western Cape, South Africa

Cape Town, Western Cape, South Africa

• Do the creditors for two companies, 150 suppliers in one company and 100 suppliers for the other company. • Ensuring that all my suppliers invoices are captured daily• Reconciling all their accounts before the 7th of each month• Putting all my recons forward for necessary managers’ signatures and then the CEO’s signature before placing in payment tray for the necessary payment run.• Keeping in daily contact with Financial Manager on when my suppliers are getting paid and then ensuring I send them the necessary POP’s once they have been released.• Weekly cash flow (sometimes twice a week).• Deal with Debit orders, capturing of the invoices and ensuring that their account is stating ‘zero’.• Do a bit of debtors work, do the capturing of student accommodation building of +-500 students and work with book-keeper to reconcile & balance each month.

Cape Town Area, South Africa

Handle general Sales of The Cutting Room - including capturing, control and maintenance of the customer database. Contact customers to make sales appointments, get information, write up quotes - any support the sales team needs to make sales quickly and efficiently, update Product and Pricelists etc.Manage and maintain the Cutting Service Department.“The Cutting Room” - Sell cutting work, and when required, spares and repairs, while ensuring quick delivery, accurate, good quality work and happy customers. looking out for any opportunities to develop new business. Help maintain and expand marketing material. Machine Sales: This includes our standard range of machines, as well as any custom machine or module designs. Service & Technical Support & Retrofits: This includes any service of machines out in the field, as well as any breakdown - spares and repairs, or technical support queries our customers. LMT Onsrud Cutters: Learning about the cutters and their uses – selling of cutters – keeping all the paper work and doing the stock takes once a month. Making sure we are marketing our products in the industry i.e. internet, magazines, Facebook, Instagram, etc.Deal closely with our new product lines – Original designs: This includes designs originated by our designers, where we make and sell creative, innovative & functional products e.g. furniture - screens, lamps, bentwood chairs and other decorative pieces, whether limited ranges or mass produced lines; as well as more technical items, such as charging stations, guitars and other musical instruments, manikin dolls, fishing lures, wind turbines, etc.

Cape Town Area, South Africa

Managing switchboard & screening of calls.PA to CPT Branch Manager; Managing emails – all from incoming quotes, site issues, acceptance of jobs; Organizing CPT end year function/s; Creating of new system for admin sector; Sourcing prices on accommodation for relevant quotes and booking reservations; Setting up of the Monthly Saturday timesheet; Dealing with the CPT permanent attendance register; Informing all our clients whose jobs have been completed about the maintenance of the flooring and the RMC cleaning and maintenance info; Ordering of RMC & Flooring samples & making up of colour flooring samples;Dealing with all customer queries; General filing – debtors / creditors & following up on clients payments; Problem solving with client issues & general daily issues that come up while maintaining sound customer relations;Opening up of job files and ensuring the necessary paperwork is in job files;Supplying the site manager with all his necessary documents; Couriering of stock country-wide.Dealing with cash flow for branch – stationary, sundries, etc. for the CPT.Tracking of our Cape Town vehicles and daily logging; Doing in-house sales & working the Saturday’s required; Taking mins of weekly schedule meetings & monthly branch meetings.Branch Manager: (6months)Doing in-house sales, Sending off quotation request to H.O, Managing the salesman’s diary; Ensuring clients get their quotes & following ups. Overseeing of current jobs in the installation phase. Dealing with complications on sites and following up on snags on site. General Admin and stock control.Warehouse Manager & Project Managing: (6months)Procurement and Logistics for the installers of all the tools and material required; Couriering of stock country-wide; Stock-taking of flooring & Rubio Monocoat Oil as well as receiving of containers, invoicing & doing the checking ‘in & out’ of every box/panel of timber & RMC oil; Setting up of site inspection dates with either the builder/contractor or client.

Cape Town Area, South Africa

Running of five big digital machines, Overseeing of all digital jobs, Packaging of completed jobs;  Design work Coral Draw; Glue binding & Ring binding of books, Making up of business cards, restaurant menus, wedding invitations training manuals, etc. General copying, scanning, and any other duties.

Cape Town Area, South Africa

• Requesting prices for material & ordering; Reservation booking for accommodation; Arranging the living-away allowance for the workers; Releasing & receiving of stock; Stock control of shipping containers; Organizing all offshore documentation; Ensuring optimal quality products are supplied; Liaising with customers and suppliers; General admin.

Cape Town Area, South Africa

Diary and e-mail management; Screen telephone calls & managing a 5-line switchboard; Pro-actively deal with queries; Liaise with customers – both internal and external; Organizing & minute taking of meetings; Sourcing and referencing of information; Coordinating of travel arrangements & bookings; Creating of quotes, job cards, statements, invoices & cheque; Purchasing of stationary & sundries.• Reviewing of CV’s & setting up of interviews; General admin & filing.

Bournemouth, United Kingdom

General cleaning duties; Stock & delivery count; General admin; Liaise with customers – both internal and external; Merchandising of design wear; Transfers of stock to other departments/stores throughout the country.

Bournemouth, United Kingdom

Overseeing of 10 employees; Dealing with cash flow for branch – daily cashing up & banking; Attending meetings with area manager – discussing targets, ensuring that quality & budgetary objectivesstill met; Managing the financials - ensuring the books balance & targets are met; Weekly staff meetings & seeing where we as a team can develop ourselves better as a branch; Monitoring and managing staff performance and progress.

Stevenage, United Kingdom

Clearing of rubble on building sites; Washing of windows; Working on a cherry-picker; Unpacking of furniture in the units; De-scale paint all units; Dust, sweep, vacuum & polish of each unit/s; Doing a site inspection on each unit/s.

Cape Town Area, South Africa

Stock taking; Liaise with internal and external customers’ orders; Managing of the money; General cleaning; Preparation of food; Other general duties.

Cape Town Area, South Africa

Stock taking; Liaise with internal and external customers’ orders; Managing of the money; General cleaning; Preparation of food; Balancing of stock and tills.

Cape Town Area, South Africa

Administration; Managing of the money; Perpetration of good to sell in the store; Liaise with internal & external customers’ orders; General cleaning; Stock & delivery count; Assisting in classes.

Cape Town Area, South Africa

Part-time (holiday season)

Cape Town Area, South Africa

Part-Time

Cape Town Area, South Africa

Part-Time (holiday season)

Cape Town Area, South Africa

Part-Time (holiday season)

Cape Town Area, South Africa

Wildlife Management, Certificate

L1& L2, Word & Excel ‘08 L1& L2, Certificate

Work Awareness Place, Certificate

Project Management, Certificate

Photography, Certificate

Certificate, Photography, Certificate

Matric, Matric