Catherine Mccarthy Email & Phone Number

Currently providing multiple directors with office administration and various tasks. Managing HR processes and procedures such as on boarding process for new hires. Liaising with external HR on a daily basis to generate contracts and offer letters. Managing the holiday and sickness portal. Arranging meetings, staff events, business travel and accommodation for senior team members. Generating spreadsheets and reports for management information. Distributing internal communications. Completing internal payroll/expenses. Providing general office management and administration.

London, England, United Kingdom

Provided customer service via telephone and e mail for a chain of private clinics. Responsible for resolving issues relating to delivery of covid tests and publishing of covid test results.Communicated with customers via telephone and e mail. Front of house for chain of private clinics which included registering customer details, taking card payments and making bookings. Communicated with customers via telephone regarding parking permits and penalty charge notices for local council. Assessed and authorised parking permit applications.

London, England, United Kingdom

Reviewed employment contracts of staff members as well as provided comprehensive assistance to senior managers in hiring and training of professionals. Developed and maintained staff utilisation sheets and oversaw stock intake. Managed a team of administrative staff. Performed various tasks, including response to customer queries through e-mail and telephone, management of weekly payroll, and staff positioning. Participated and noted minutes at management meetings and disciplinary hearings. Headed complete operations of London HR department from 2018 to 2020, including coordination with company solicitors on disciplinary matters, policy development and execution, management of long term sickness and absence and arrangements of development workshops and team building events.

London, England, United Kingdom

Managed overall positioning of staff members as per requirements of the various departments to enhance operational efficiency. Administered staff utilisation sheet as well as designed and prepared employees schedules and maintained attendance records. Reviewed and shared diversion notices to relevant personnel.