Catherine Miller work email
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Catherine Miller personal email
I am a driven, ambitious person who thrives in a fast-paced environment. I have more than a decade of customer service/call center experience and work hard at providing first class service with a smile. I am quality & detail orientated and take great pride in my work. While it is always great to get an "attaboy", seeing my work positively affect my team, department and organization is always my greatest motivation. My career goal is to break into training where I can help people to achieve greatness in their chosen positions.
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Purchase SpecialistRocket Mortgage Oct 2020 - PresentUnited States -
Client Care SpecialistQuicken Loans May 2016 - Sep 2020Scottsdale, Arizona -
Lead Quality Assurance SpecialistMobile Mini Inc Nov 2012 - May 2016Evaluating Sales & Customer Service calls to ensure accurate information and exceptional service. Creating new training material and assisting in the training of new hires. This includes training on Quality requirements, processes, systems and best practices. -
Customer Service LeadDhl Feb 2004 - Jul 2009Assisting team Supervisor with training, coaching, monthly & annual reviews and corrective actions. Handling escalated calls.Completing call evaluations monthly to ensure call quality. Assisting with OJT (on the job training) with new hires for the Customer Service department.Created & maintained rewards and recognition program for the Customer Service department.Interviewing Customer Service applicants. -
Quality AssuranceWireless Retail Inc 2001 - 2003Evaluating Sales calls to ensure quality and contract compliance.
Catherine Miller Skills
Catherine Miller Education Details
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Carrington College4.0
Frequently Asked Questions about Catherine Miller
What company does Catherine Miller work for?
Catherine Miller works for Rocket Mortgage
What is Catherine Miller's role at the current company?
Catherine Miller's current role is President's Club Purchase Specialist.
What is Catherine Miller's email address?
Catherine Miller's email address is cm****@****ini.com
What schools did Catherine Miller attend?
Catherine Miller attended Carrington College.
What skills is Catherine Miller known for?
Catherine Miller has skills like Customer Satisfaction, Customer Service, Call Centers, Inventory Management, Sales, Customer Retention, Microsoft Office, Data Entry, Outlook, Customer Experience, Microsoft Excel, Team Building.
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Catherine Miller
Denver, Co2epsilon.com, epsilon.com -
Catherine Miller
Denver, Co3oracle.com, oracle.com, nuskin.com4 +156144XXXXX
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