Catherine Miller

Catherine Miller Email and Phone Number

President's Club Purchase Specialist @ Rocket Mortgage
Catherine Miller's Location
Phoenix, Arizona, United States, United States
Catherine Miller's Contact Details

Catherine Miller work email

Catherine Miller personal email

n/a
About Catherine Miller

I am a driven, ambitious person who thrives in a fast-paced environment. I have more than a decade of customer service/call center experience and work hard at providing first class service with a smile. I am quality & detail orientated and take great pride in my work. While it is always great to get an "attaboy", seeing my work positively affect my team, department and organization is always my greatest motivation. My career goal is to break into training where I can help people to achieve greatness in their chosen positions.

Catherine Miller's Current Company Details
Rocket Mortgage

Rocket Mortgage

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President's Club Purchase Specialist
Catherine Miller Work Experience Details
  • Rocket Mortgage
    Purchase Specialist
    Rocket Mortgage Oct 2020 - Present
    United States
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  • Quicken Loans
    Client Care Specialist
    Quicken Loans May 2016 - Sep 2020
    Scottsdale, Arizona
    View
  • Mobile Mini Inc
    Lead Quality Assurance Specialist
    Mobile Mini Inc Nov 2012 - May 2016
    Evaluating Sales & Customer Service calls to ensure accurate information and exceptional service. Creating new training material and assisting in the training of new hires. This includes training on Quality requirements, processes, systems and best practices.
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  • Dhl
    Customer Service Lead
    Dhl Feb 2004 - Jul 2009
    Assisting team Supervisor with training, coaching, monthly & annual reviews and corrective actions. Handling escalated calls.Completing call evaluations monthly to ensure call quality. Assisting with OJT (on the job training) with new hires for the Customer Service department.Created & maintained rewards and recognition program for the Customer Service department.Interviewing Customer Service applicants.
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  • Wireless Retail Inc
    Quality Assurance
    Wireless Retail Inc 2001 - 2003
    Evaluating Sales calls to ensure quality and contract compliance.

Catherine Miller Skills

Customer Satisfaction Customer Service Call Centers Inventory Management Sales Customer Retention Microsoft Office Data Entry Outlook Customer Experience Microsoft Excel Team Building Inventory Control

Catherine Miller Education Details

  • Carrington College
    Carrington College
    4.0

Frequently Asked Questions about Catherine Miller

What company does Catherine Miller work for?

Catherine Miller works for Rocket Mortgage

What is Catherine Miller's role at the current company?

Catherine Miller's current role is President's Club Purchase Specialist.

What is Catherine Miller's email address?

Catherine Miller's email address is cm****@****ini.com

What schools did Catherine Miller attend?

Catherine Miller attended Carrington College.

What skills is Catherine Miller known for?

Catherine Miller has skills like Customer Satisfaction, Customer Service, Call Centers, Inventory Management, Sales, Customer Retention, Microsoft Office, Data Entry, Outlook, Customer Experience, Microsoft Excel, Team Building.

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