Catherine Pope Email & Phone Number

● More than 18 years’ successful experience in Customer Service, Support, Retail and Hospitality with recognised strengths in customer relationship building, problem-solving & troubleshooting, staffsupport & training, and planning/implementing proactive procedures and systems.● Ability to train, motivate, and supervise employees and work well as part of a team.● Good communicator with awareness of different cultural needs.● Good Time Management skills, with initiative and a strong work ethic.·● Proven results in meeting and exceeding targets and financial goals● Empathetic with the ability to adapt to different circumstances● Understanding of the need to continuously analyze data and results in order to proactively and retroactively adapt for clients and the business