Catherine Ramirez Email and Phone Number
Catherine Ramirez work email
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Catherine Ramirez personal email
Catherine Ramirez is a Customer Happiness Specialist at Canva at Canva. She possess expertise in microsoft office, leadership, customer service, customer relations, customer experience and 17 more skills.
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Customer Happiness SpecialistCanva May 2019 - PresentMakati, National Capital Region, Philippines -
Customer Service SpecialistHonestbee May 2018 - May 2019Taguig, National Capital Region, Philippines -
Contest SpecialistFreelancer.Com Dec 2015 - May 2018Bonifacio Global City, TaguigTIER II SPECIALIST- Ensures that all email concerns of the contest holder and the designers are handled.- Review disputes filed by the contest holder.- Reviews any reported violations and provide appropriate sanctions if needed.- Provides recommendations to improve the posted contests. -
Customer Experience AssociateFreelancer.Com May 2014 - Dec 2015Bonifacio Global City, TaguigTIER I SPECIALIST- Provided timely support via email and chat while maintaining excellent customer experience- Maintained a high-level of professionalism in handling concerns even under pressure- Promoted the platform's features and services whenever applicable- Prioritized the resolution of issues with minimum effort for users- Answered user queries regarding the site's services and features, which include the following:→ Projects→ Memberships→ Site Navigation→ Fees and Charges→ Transactions and Billing → Contests (general concerns)→ How to's/Frequently Asked Questions
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Customer Service AdvocateTelus International Philippines Oct 2011 - May 2014Market Market, TaguigTIER I SPECIALIST- Handled email and chat concerns from all the gamer of the site.- Make sure that issues are resolved on the first contact.- Maintained a high-level of professionalism in handling concerns even under pressure.- Make sure to be updated of all aspects of the game. -
Customer And Sales RepresentativeConvergys Philippines Services Corporation Nov 2009 - Jan 2011Glorietta 5, Makati CityTIER I REPRESENTATIVE- Handled all queries concerning the products of the client.- Processed orders and shipment.- Resolved any complaints and returns.- Recommend products to potential buyer or subscribers.
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Customer Service RepresentativeParagon International Customer Care, Ltd. Oct 2005 - Oct 2008Yuchengco Tower Rcbc, Makati CityTIER III REPRESENTATIVE- Handled phone and email concerns of all customers.- Ensure that all complaints are handled and resolved on first contact.- Analyze the customer's game and be able to explain to them in order to clarify their concerns.- Provided timely support via email and chat while maintaining excellent customer experience
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Medical Service AssistantOmnihealth Care, Inc. (Hmo) May 1998 - Oct 1998Makati City- Handled inquiries concerning the services, membership and coverage.- Recommended services and hospitals.- Arranged appointments with hospitals and doctors.- Prepared letter of authorizations to members when needed.- Assisted in annual physical examinations of members.- Acts as Phlebotomist when needed.
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Laboratory Technician (Reliever)University Of Perpetual Help System - Laguna Aug 1996 - Jan 1997Binan, Laguna- Prepared materials needed by medical students for their Microbiology and Parasitology class.- Assisted the professors with the practical exams of the medical students.- Prepared samples of microorganisms for demonstration and exams.
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Laboratory InstructorUniversity Of Perpetual Help System - Laguna 1996 - 1997Binan, Laguna- Handled the laboratory section for Microbiology - Parasitology class for Radical Technology students and Clinical Microscopy for Medical Technology students.- Prepared the lesson plan.- Performed class lecture regarding the subject.- Prepared written and practical examinations for students.
Catherine Ramirez Skills
Catherine Ramirez Education Details
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Center For Culinary Arts, ManilaCertificate In Advance Culinary Arts -
University Of Perpetual Help - LagunaBachelor Of Science In Medical Technology
Frequently Asked Questions about Catherine Ramirez
What company does Catherine Ramirez work for?
Catherine Ramirez works for Canva
What is Catherine Ramirez's role at the current company?
Catherine Ramirez's current role is Customer Happiness Specialist at Canva.
What is Catherine Ramirez's email address?
Catherine Ramirez's email address is cr****@****cer.com
What schools did Catherine Ramirez attend?
Catherine Ramirez attended Center For Culinary Arts, Manila, University Of Perpetual Help - Laguna.
What skills is Catherine Ramirez known for?
Catherine Ramirez has skills like Microsoft Office, Leadership, Customer Service, Customer Relations, Customer Experience, Customer Support, Microsoft Word, Culinary Skills, Culinary Management, Culinary Education, Cooking, Team Leadership.
Who are Catherine Ramirez's colleagues?
Catherine Ramirez's colleagues are Sarah Cheng, Harleen S., Devashrey Mishra, Jeandre Sutil, Alex Lapwood, Harold Dela Rita, Kanika Mediratta.
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Catherine Ramirez
Philippines -
Catherine Ramirez
Calabarzon, Philippines -
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