o Management of company operations including Line plan, SKU plan, Logistics, and product line SOP training. o Managed accurate inventory documentation of all merchandise with ensured quality control and efficient productivity. Analyzed complex data and improved organizational processes of incoming inventory. o Worked alongside cross-sectional teams on marketing and product development for “Virtual” and “In Person” events and projects. Assisted in event operations and inventory planning of (Patreon, Kickstarter, convention vendors, and media events).

o Trained in sales promotion and account management. Exercised process improvements and handled point of sale during market’s peak season. o Provided successful problem resolution and service to client’s inquiries. o Coordinated with senior sales associates on new client projects and assisted in process of current projects.

o Collaborated on marketing strategy for campus club event alongside 10-12 team members. Focused on budget planning of marketing project during virtual club fair and club vendor. o Organized weekly team meetings and event planning guest list and activities for virtual campus welcome week. o Developed media campaign through club introduction video and managing social media marketing of senior testimony via Instagram stories and Facebook.

o Ensured proper workflow of incoming fulfillments, meeting quality and control requirements. o Undertook high volume fulfillments with efficiency and accuracy, leading a competitive monthly “kickout” rate below 10%. o Troubleshooted technical and inventory issues quickly with confidence and low monitoring.