Catherine Bromley Email & Phone Number

London Area, United Kingdom

Richmond

Working directly for MD of Europe, responsible for planning and driving concurrent projects across a programme with ARR over £7M, managing software delivery, business transformation and ensuring quality of rollout of a significant workforce management product and web app to multiple Danish healthcare customers.Key achievements:• Successfully established a new governance structure for this multi-year complex programme of work, pulling cross-functional workstreams together to deliver multiple SaaS rollouts and upgrades, new customer onboardings, datacentre migrations from on-prem to AWS cloud.• Increased customer satisfaction by ensuring alignment to one plan to meet service level agreements. Personally identified and drove internal process improvements in bug management, release management and product support process• Transitioned the 4-year programme into BAU, ensuring streamlined and owned business processes, all handover and systems documentation approved, and support processes in place.Responsible for:• Planning and governance of key change and delivery programme• Identification and drive of business efficiency process improvements • Proactive management of risks, issues and dependencies to ensure successful programme outcome• Financial forecasting and reporting, progress tracking, OKR status and KPI reporting to Steering Group, senior stakeholders and CEO ensuring clear and unambiguous updates• Management of GDPR activity e.g. delivery of Data Transfer and Protection Impact Assessments• Negotiation of change request fees, and contentious tender and contract disputes

London, England, United Kingdom

Responsible for programme of delivery on Thomson Reuters’ flagship AML World-Check platform, working with global technology teams to deliver business change initiatives against a $20M multi-year business case.Key Achievements:● Facilitated the end-to-end delivery of a new cloud-based (AWS) proof of concept by collaborating with cross-functional technical and business teams. ● Coordination of multiple SCRUM teams carrying out parallel rollouts of software and hardware upgrades across the World-Check platform, resulting in increased system capacity, performance, and reliability.● Improvement of accuracy and reliability of Key Performance Indicators by working directly with the delivery team on improved estimation and planning, leading to more accurately known lead times to delivery and realistic expectations being set at the onset.● Selected to coordinate and manage a highly confidential initiative centred around de-risking Thomson Reuters’ relationship with a vital 3rd party vendor. Conducted sensitive negotiations and ran a covert program of activities to repair the relationship and safe-guard content. ● Formulation and introduction of a new Priority Management process to facilitate effective management of Change in an extremely challenging and rapidly evolving environment. Resulted in improved engagement of senior executives, more timely resolution of priority conflicts and clarity within workstreams.

London, England, United Kingdom

Responsible for the coordination of all Agile ceremonies, planning, reporting and for pulling together cross-functional SCRUM teams to deliver a critical web-based digital content transformation tool. Key Achievements:● Highly collaborative and successful delivery of a content transformation tool, entirely to specification and time, involving iterative delivery, weekly demonstrations, and the coordination of the technical handover to the end user.● Set up and facilitation of new Steering Group, providing a forum for sharing of information and ideas, leading to improved collaboration between the Product Owner and Enterprise Architect communities.● Initiation, organisation and delivery of global cross-role Agile training, receiving very positive feedback and requests to repeat. Considered as the PMO Agile expert.

London Area, United Kingdom

Reporting into the Head of Risk Technology, responsible for developing and maturing a robust and high profile PMO governance framework to support projects across a global delivery group.Key Achievements:● Developed an overall vision, strategy and structure for the PMO, resulting in improved programme visibility and ability to influence wider business strategy. Lead to promotion of best practice across a team of 40 Project Managers.● Utilised Project Management disciplines to support the transition of a diverse team from traditional software delivery techniques to an Agile and Scrum based environment.

Identification and delivery of cashable and efficiency savings across all departments of the Council• In-depth analysis of I.T. systems and applications in order to identify areas for process improvement that would lead to improved service levels, increased efficiency, improved cost effectiveness and optimised performance at all Customer touch points.• Project Manager for the implementation of a new Content Management System, working with the project board, suppliers and team managers to create new intranet. Brought in during Project Initiation to recover project from communication failure with supplier resulting in successful roll out.• Requirements specification for the procurement of new HR/Payroll system requiring in-depth analysis of processes and capturing required workflows.• Extensive analysis of the Housing Options system. Presented options for improving the effectiveness of the system and set a work plan in place for implementation.

London, England, United Kingdom

• Process Improvement, Financial and Regulatory Control• Programme Manager, Financial and Regulatory Control• Senior Project Manager, Financial and Regulatory Control • Senior Analyst Programmer, Financial and Regulatory Control