Catherine Chilton Email & Phone Number

Cheltenham, GB

Cheltenham

• Nurturing new and existing client relationships to build long-term engagements
• Booking meetings, both telephone and offsite to demonstrate the product and have a full discovery to identify the client's requirements.
• Working closely with the client engagement team to arrange all on-boarding, technical requirements and training for the client.
• Working closely with operations and technical teams to enhance product knowledge and fully understand how to meet the client's requirements, timescales and any possible limitations.

Cheltenham

Cheltenham

• Began at Donky as brand advisor and was promoted to senior brand advisor within 4 months.
• Nurturing inbound leads (white paper downloads, blog subscriptions) to point of conversion and hand over to the sales team.
• Thinking strategically with the marketing manager to identify content to engage prospects.
• Assisted with creating and delivering DM campaigns as well as completing the follow up process.
• Developing content for blogs to highlight product use cases and also technical functionality.
• Assisted marketing manager with proof reading of all marketing materials

Cheltenham, United Kingdom

• Responsible for all administration, including preparing the books for filing end of year accounts.
• Reconciling the business accounts.
• Organising the business diary for effective time management.
• Liaising with clients directly to discuss their order.
• Running errands and taking phone calls and messages for the MD.
• Processing domestic quotes and converting them into orders.

Working in a tourist trade driven village, dealing with a large volume of customers, and working constantly to increase turnover and keep the levels of customer satisfaction high. Trained to Keyholder Supervisor level, taking responsibility for pub and staff in the absence of the manager.