Director Knowledge Management, Global Customer Success
CurrentManage a team of content development, training delivery and application support professionals who- Develop and Deliver training for field service engineers, partners and customers- Develop and Deliver user and service guides for printer and software products- Develop and implement strategy for blended learning approach to training- Define and implement strategy for advancing digital content development and reality technology implementation- Facilitate sales, service and support readiness for new product introductions- Manage Company Learning Management System