Catherine Gutierrez Email & Phone Number

Palo Alto, Ca

As Operations Lead, I manage all of the back house processes.Support my stage team in driving sales through in store events, marketing, and coaching team to build personal and career developmentI ensure my team is in full knowledge of what is happening in store throughout the months with proper planning and training.I assist in ensuring our store is following and aware of all LP and client service policies by executing store auditsDirector in Charge: I manage floor sales during designated DIC shifts making sure my team knows our store and hourly goal, connecting my cast to brand trainers to develop product knowledge, and connect clients to the correct cast member to build a memorable experience.

Palo Alto, Ca

As Skincare Lead, I help drive store and world (department) sales by speaking to hourly and overall sales goals. I partnered with my fellow Leadership team and brands to create events to drive sales and build brand relationships. I worked with my cast to drive skincare knowledge throughout our store to deliver the best services and experiences for our clients.

San Mateo, California

LP.Oversee visual merchandising and weekly advertising set up.Assist in training and coaching employees on different aspects of the store operations: selling, merchandising, beauty application, etcMaintain communication between managers and associates of any upcoming sales, updated procedures, news (important store information) Open and closing duties. Processing shipments every week Stocking

Nordstrom Hillsdale

Promote Bobbi Brown’s (brand) philosophy by offering the “Bobbi Experience”, plenty of information, and the best customer service to each client. Providing excellent customer service by delivering honest and knowledgeable information in both English and Spanish catering to each client’s individual needs. Remaining updated on product knowledge through the company website, training, social media: youtube, Instagram, facebook, blogs, magazines, etc

San Francisco, Ca

● Motivating aspiring artist and designers to begin or continue a program in a field in which they're passionate about.● Helping the prospective student obtain full admissions by following each step of the admissions process and legal requirements● Using different programs to maintain student's data and give information; Salesforce, Excel, Microsoft Outlook, Peoplesoft, Webnow, LMS (site where students can maintain their online portfolio, check classes, and more).● Connecting with students from all different backgrounds to discuss their passion in art and design in person, through email, or by phone and maintaining contact with each prospective student

Mathematics

Education record