Catherine Hardy Email & Phone Number

Philadelphia, PA, US

United States

• Support of CICS and batch Medicare System including but not limited to, 24/7 on-call support, researching and resolving application abends, identifying/implementing system enhancements, reviewing system changes.

Allentown, Pennsylvania Area

Programmer/Analyst utilizing wide-ranging MF experience as a contracted consultant. Performing specific tasks, with a major NYC health insurer, from gathering and understanding business requirements, through creating necessary source system programs, system testing and implementation.

Southlake

Senior Programmer Analyst - Seeking opportunity

Fort Worth

Indianapolis, Indiana Area

• Researched, evaluated and recommended Payroll, Point of Sales (POS), Inventory Control and Store Security Systems
• Interacted with vendors for problem resolution and software updates
• Trained employees on Payroll, Inventory Control, POS and provided support as needed
• Skills used: VISIO, SDLC and 24 x 7 On-Call Support

• Provided 24 x 7 On-Call Support for the Default System’s Group and worked simultaneously on multiple projects
• Managed rewrite of complex Treasury Offset Program (TOP) to accommodate new legislative requirements. Worked with DBA’s to add several new TOP records to IDMS database. Rewrite impacted approximately 90+ online and.
• Responsible for creating and maintaining required documents: Project Plan (PM), Business System Design (BSD), Technical System Design (TSD) and test plan. Reported progress to management
• Participated in the development, design, coding and implementation of the Taxpayer Relief Act (TRA) System to report interest payments to borrowers by January 31th. Worked with business unit to capture and report.
• Skills used: COBOL II, ADS/O, Abend-Aid, File-Aid, TSO/MVS, OS/JCL, DMLO, ENDEVOR, Expediter, CINCOM/AURORA, VIEW DIRECT, IDMS, VISIO, SDLC, On-Call Support, MVS Utilities and SDLC

• Conducted user interviews, created requirement documents, test plans, designed and coded programs and participated in full system test and implementation of Statements on Demand Project
• Captured on-line requests for Statements on Demand request
• Developed batch procedure to process statement requests and distribute to the appropriate customer service representatives
• Skills used: CA-7, COBOL II, File-Aid, TSO?MVS,OS/JCL, ENDEVOR, MVS Utilities, VSAM and On-Call Support

• Enhanced and maintained the Accounts Payable System and provided 24 x 7 On-Call Support
• Created, designed, and maintained batch application to accept and process mortgage payments from banks in the amount of 15 – 22 billion each month
• Established ACH Processing to accept and move monies from bank’s account to Fannie Mae’s account
• Skills used: COBOL, File-Aid, FTP, TSO/MVS, OS/JCL,ENDEVOR, VSAM, MVS Utilities and On-Call Support

• Installed Integral Human Resource (ISI) System at corporate and three other metro sites and led project team in the installation of the system at each site
• Customized on-line screens using CICS for USA Today
• Produced W2’s and 1099’s tax forms for USA Today
• Worked with each metro site to customize system to site specifications
• Maintained and enhanced the ISI System for USA Today and three Metro sites and provided 24 x 7 On-Call Support for USA Today
• Established ACH processing for USA Today Payroll System for 15,000 employees

Bachelor Of Business Administration (B.B.A.), Business Administration, Minor Computer And Information Sciences

Education record