Elmhurst Rehabilitation and Healthcare Center• Manage sales, marketing, and community outreach to increase admissions to a 206-bed sub-acute rehabilitation facility. • Work closely with Clinical Liaisons and Central Admissions team to screen all admissions medically and financially for admission. • Maintaining and improving the occupancy level of the community in accordance with the company’s marketing and business plans. • Conducting tours and meeting prospective resident/ families about admission to facility. • Provide customer service to all incoming residents to ensure a positive experience/stay.

Linn Health & Rehabilitation• Manage sales, marketing, and community outreach to increase admissions to an 84-bed sub-acute rehabilitation facility. • Screen and verify all admissions both medically and financially for appropriateness.• Work closely with insurance companies for insurance verification and authorization for incoming admissions.• Maintaining and improving the occupancy level of the community in accordance with the company’s marketing and business plans.

Smithfield Woods (formerly North Bay Manor)•Maintain and improve the occupancy level of the community in accordance with the marketing and business plans.•Manages the sales/admission process by assisting prospective residents, their family members, referral sources and/or advisors in the decision-making process.•Respond promptly to every call, internet, or in-person inquiry from all referral sources, prospective residents and families.•Verify insurance benefits that certify client’s care benefits prior to admission, if applicable.

North Bay Manor•Review medical records for completeness, assembles records into standard order, and file records in designated areas according to applicable alphabetic and numeric filing systems.•File processed labs, pathology reports, and loose correspondence into patient records once physician has reviewed and signed appropriately.•Maintain an alphabetic filing system by organizing patient records on shelves to ensure records are readily accessible by all departments.•Answer telephone calls from Clinical staff pertaining to medical records.

Greenwich Bay Manor•Served meals of breakfast, lunch, and dinner to residents; set-up and clear dining room.•Assisted with planning, setting up and hosting of special events with activity director•Provided assistance in administrative office as needed to answer phones and provide customer service to residents and/or families.

• Worked to prepare preschool children in low-income to middle-class families for their future education and school success.• Assisted 18 preschool children in an early childhood curriculum and supported their learning of literacy and language skills.• Received intensive training and professional development in early childhood theory and practice, language and literacy development, leadership skills, and communication with families.