Catherine Loke Email and Phone Number

Managed assigned projects to include contracts, scheduling, material submittals, budget and scope. Ensured key stakeholder communication was clear. Oversaw project operations, risk mitigation and issue resolution.

Insitu is an industry-leading provider of information for superior decision making. We design, develop and manufacture customized unmanned aerial systems and information processing software solutions while providing 24/7 global training, services and support. Insitu is a wholly owned subsidiary of The Boeing Company. *Provide classroom, computer simulated and hands-on instruction to customers on hardware, software and equipment. * Partner with Curriculum Development to revise and update training material to meet current and future objectives. *Facilitate instructor standardization efforts through development of instructional guides, monthly training, Practical Test Standards and Qualification Manual. *Tools: iMUSE 5.21, Articulate StorylineCertified- Designated Examiner, Instructor, Pilot/OperatorType Rating- ScanEagle and RQ-21A BlackjackMultiple EndorsementsAS9100 Lead Auditor

Winshuttle's software allows organizations to streamline their ERP operations without costly custom development and without compromising on security and control. Working to leverage in depth product, SAP and SharePoint knowledge to facilitate training content to implement business process solutions for customers onsite and remotely. Responsible for global collaboration and implementation of new and existing product training. *Consult with customers to build solutions which enable data collection, data validation, data movement and security and governance. *Work with Sales team on end-to-end customer success process from discovery call, requirements gathering, training and follow-up. *Develop curriculum for internal and external use, including job aids, webinars, how to videos and demo material. *Advise Engineering on UAT testing and product development.*Tools: SAP (ECC, AFS and Retail systems and their modules, Master Data, FICO, SD, HR, PM, etc), Microsoft, Salesforce, Liquid Planner, Microsoft, Camtasia

Working within the IT department and partnering with organizational leaders to produce a business system training program to Portland Public School staff and stakeholders in support of the implementation of the new Synergy Student Information System (SIS). * Developed curriculum and course objectives based on the identified needs, research and analysis obtained by working directly with administration, instructional teams, grade-levels and departments throughout the school district.* Conducted needs analysis as appropriate for customized training requests in support of organizational and individual requirements.* Acted as a technical liaison between end users and technology support for software problems outside the scope of application functionality.* Managed LMS course events to ensure compliance, enrollments and course evaluations. *Tools: Edupoint, Bluedrop Performance Learning, Adobe Acrobat XI Pro, Captivate 6"In my 30+ years of Adult Learning, I've rarely come in contact with a more confident, knowledgeable and enthusiastic individual. She is a "team player" in all aspects. Catherine's energy, professionalism and candor would be an asset to any organization. She brings a wealth of knowledge and skills. She has demonstrated ability to rapidly learn new applications and then begin to train others." - Tom Voight- Sr. Technical Trainer at PPS

Reporting to the Ast. Director of Performance Improvement, used instructional design methodology and adult learning theory to develop training curriculum & delivery to staff of 2500+ in 12 states, coordinating course content through electronic learning management system. Ensured state, federal & accrediting body compliance. Managed start-up and merger transition processes. Coordinated onboarding activities including leading monthly new hire orientations.* Increased required employee onboarding training completion by 60% through online tracking & reporting system, resulting in 30% decrease in turnover.* Facilitated company training rollouts and train-the-trainer sessions.* Developed onboarding training process evaluation to measure & improve retention.* Served as temporary Quality Management/Training Director, developing & implementing QMS. Assessed organizational, departmental & service needs and planned program development & training. * Tools: Meridian KSI (training software), Scorecard, PeopleSoft, Halogen, Clinician’s Desktop, SharePoint, TIER, Evolv- CS, SharePoint"During the last six years I have worked with Catherine and found her to have a commitment to learn and grow. She shows deep care and concern for her job and the welfare of the children and staff members she has worked with. She exhibits good communication skills and the ability to learn quickly. She has consistently proven herself as a quality staff member and leader in our organization. As someone who has supervised employees for over 20 years I can say without hesitation that Catherine is one of the strongest employees I have supervised. "- Hughes Johnson, Director of Performance Improvement

Reporting to the Regional Supervisor, supervised Community Support Specialist and developed program mission and oversaw implementation for 11 locations. Structured quality assurance and improvement of staff clinical & administrative performance, including ensuring documentations met Medicaid standards, HIPAA and billing requirements. Trained new employees on essential job functions. * Provided operational assistance during organization’s expansion from 4 to 11 locations in 2 years, including extensive marketing, development, contract, HR, and facilities support.* Tools: Meridian KSI, Scorecard, PeopleSoft, Halogen, Clinician’s Desktop, TIER, Evolv- CS.