Catherine Liu personal email
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I am a seasoned Technical Program Manager and Product Manager with a proven track record of driving critical infrastructure initiatives and scaling companies through key growth phases, from Series A to Series D. My expertise lies in maximizing the effectiveness of high-value engineering teams in fast-paced environments, specializing in infrastructure, security, and cloud platforms like AWS and IKS.
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Technical Program ManagerStripe Dec 2024 - PresentSouth San Francisco, California, Us -
Technical Program Manager (Infrastructure & Security)Mezmo Jan 2021 - Nov 2024San Jose, California, UsAs employee #17 at Mezmo - a telemetry platform on AWS, IKS pushing petabytes of data per day, I oversaw our partnership with IBM Cloud. I played a pivotal role in scaling the company from Series A to Series D, managing critical infrastructure initiatives, such as cloud migrations, cost reduction strategies, and security enhancements.Defined processes where none existedExecuted on 4 major migrations across cloud services (Azure to Equinix Packet to AWS) reducing Sev1 customer-impacting incidents by 75%Developed quarterly OKR product roadmap for infrastructure and security teams to reduce cost, reduce SRE toil, increase efficiency and reliability, and solve key customer problems for clients such as IBM, Reddit, and American Airlines (ie. (ie. terraform automation, incident management, global routing, vulnerability patching)Achieved 65% cost reduction ($700K/month) by transitioning to advanced data search technology. I act as the main bridge between IBM’s technical architects and our SRE/SWE team - working on highly technical projects like service mesh integration, global endpoint routing, key rotations, private endpoint enablement etcScoped and project managed 8+ highly technical projects per quarter (ie. automation, privatelink integrations, large scale migrations, database replacement)Coordinated the launch of the first 5 on-prem and 12 cloud deployments in AWS, Azure, Packet, GKE, and IKS, as per customer specifications while improving turn around timelines from 6 weeks to 2 weeks.Orchestrated resolution of Log4J critical vulnerability across 25+ engineersDeveloped roadmap to bolster security posture - implementing tools such as HackerOne, Snyk, Falco Rules, Trusted Advisor, Sysdig Secure, LinkerD, Istio, RBAC, resulting in a 90% increase in threat detectionCoordinated compliance efforts for PCI, SOCII, HIPAA, ISO, data protection, and privacy policy standards across engineering and business teams -
Infrastructure Product ManagerMezmo Mar 2019 - Jan 2022San Jose, California, UsLogDNA is a venture-funded ($35M funding) leader in multi-cloud and on-premise log management solutions. It provides detailed insights into the production environment by enabling developers to centralize logs from all applications, servers, platforms, and systems into a clean and intuitive web viewer. Smart parsing and intelligent filters let users search through an unlimited amount of logs at blazing fast speeds. LogDNA is trusted by thousands of customers and powers IBM Cloud’s global logging platform.Work very closely with the infrastructure team focusing on on-premise deployments in AWS, Azure, Packet, and GKE. I worked with sales and infrastructure team to complete 12 SaaS deployments. I helped implement processes, jira workflows, track deliverables from the client to deploy, validate, and test a new environment in 6 weeks down to 1 week. Work with our IBM client to scope out new infrastructure or networking requirements. These could be new features or for compliance reasons. My biggest accomplishment was scoping & delivering a new geo-routing system between two regions to meet compliance. It was a 8 week project completed successfully with no data loss and no down time. Work with with the security and compliance team to ensure the engineers provide the technical evidence ready for auditors. We have been successful with every audit so far. The team has been able to resolve security vulnerabilities within timeframe from 0% to 80% since the beginning of 2020. -
Project ManagerMezmo May 2018 - Mar 2019San Jose, California, Us -
Project ManagerStephen Gould Apr 2017 - Dec 2019Madison, New Jersey, UsStephen Gould is a $700M corporation focused on package, design, and supply chain for thousands of products - including GoPro, Osmo, Peet’s Coffee, Coola.... etc! I was project manager to a sales manager in Sacramento. It was a completely remote role. Focus was on client in Palo Alto which required helping customer iterate in designs, communicate with Asia factories, and provide prototypes, material samples, color swatches etc. Then helped drive the entire supply chain from sample to production and ensure all the customers needs and requests were met. Extremely high volume and high detail product with high level of quality control -
Sales And Production ManagerEllie Fun Day Apr 2017 - Dec 2018Elliefunday is a company that sells ethically sourced organic baby goods. We partnered with a sewing unit in India that employs marginalized women impacted by domestic abuse and/or rescued from human trafficking. Their products can be found at Nordstrom, Barneys NYC, Restoration Hardware and 100+ children boutiques across the USA. I focused on driving the supply chain, to produce several sample iterations and final products every season that were showcased at renowned NY & LA trade shows. Developed QC processes for incoming products. Helped solidify shipping & logistics processes Reached out and managed 50+ baby boutiques customers. Heavily involved in launching the collaboration with Restoration Hardware X Elliefunday within 8 months. -
Operations ManagerParasol Co Jul 2015 - Dec 2016Corona Del Mar, California, UsParasol Co was a diaper & wipes subscription company for millennials. I focused on solidifying and accelerating the supply chain to ensure quality diapers were produced, shipped, QC’d and launched on time. Managed supply chain in Europe, Taiwan, China, and domestic (California)Worked with designers and regulatory documents to ensure packaging was labelled correctly. Vetted new supply chain for other baby products such as bottles, bags, and wipes Set up entire fulfillment supply chain - vetting, negotiating, implementing processes to ensure we had a solid logistic and shipping plan for Parasol’s subscription model. -
Operations ManagerKiwi Crate Jun 2014 - Jul 2015Mountain View, Ca, UsManage overseas and domestic logistics of 4 subscription production lines under aggressive production schedules each month Took the product for each month from product design to prototype stage to production to final assemblyCollaborated daily with design team and production team (overseas and local) to ensure we hit above margin target and schedule timelinesVery familiar with toy safety & labelling requirements (ASTM, CPSC) -
Marketing / Product DesignKiwi Crate Feb 2014 - Jun 2014Mountain View, Ca, UsCurated over 100 DIY projects using variety of techniques such as clay sculpting, jewelry making, embroidery, leather working, paper crafts, food crafting, soap making etc. Managed logistics of taking a project concept to production to photography to launching on the siteCurated and managed google ad campaigns, facebook ad campaigns, facebook social page, weekly salesEstablished blogger outreach partnerships through affiliate and member programs -
Professor In Pharmacology / Nursing DepartmentSeneca College Of Applied Arts And Technology Sep 2008 - May 2013Toronto, Ontario, CaFaculty of Nursing Department at Seneca CollegeSubject: PharmacologySubject: Medical Dosing and Calculations for Nurses -
Team Co-Ordinator, VolunteerDaystar Native Ministry Aug 2003 - Aug 2012+8 years helped lead the logistics and organization of training, delegating, and executing a 20+ member team to put on a dayclub for children on a Native Reserve in Northern Ontario. tasks included running special community events, creating arts and craft activities for children (crochet, painting, sewing, quilting, pottery etc.), running games activities etc.
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FounderCatzy'S Creations Jan 2006 - Sep 2011Creative director of designing and engineering simple yet elegant invitations for all occasionsOversaw the logistics of the business involving 200+ order per year (> 300 000 invitations) from sales to assembly to delivery process. Trained staff to help with the material purchasing and assembly of the invitations
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Analyst In Product DevelopmentGsk Sep 2004 - Aug 2006Brentford, Middlesex, GbHPLC analyses, dissolution testing, developed a QC test for Flonase in GSK's product development department. -
Science DemonstratorScientists In Schools Jan 2006 - Jun 2006Interactive science demonstrator for elementary school studentsCreated budget-conscience toys to help teach science concepts to elementary students
Catherine Liu Skills
Catherine Liu Education Details
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University Of TorontoPharmaceutical Sciences -
University Of GuelphPharmaceutical Chemistry
Frequently Asked Questions about Catherine Liu
What company does Catherine Liu work for?
Catherine Liu works for Stripe
What is Catherine Liu's role at the current company?
Catherine Liu's current role is Technical Program Manager + Product Manager.
What is Catherine Liu's email address?
Catherine Liu's email address is ki****@****ail.com
What schools did Catherine Liu attend?
Catherine Liu attended University Of Toronto, University Of Guelph.
What skills is Catherine Liu known for?
Catherine Liu has skills like Project Management, Graphic Design, Leadership, Entrepreneurship, Public Speaking, Social Media, Chemistry, Event Planning, Photography, Supply Chain, Art, Small Business.
Who are Catherine Liu's colleagues?
Catherine Liu's colleagues are Kostiantyn C., Elise Kroll, Cady Wang, Raj Nandwani, Umanath Uma, Ben Marini, Norbert Chu.
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