Catherine (Cathy) Smith Email & Phone Number

Jefferson City, Mo, Us

Kansas City, Missouri Area

Responsible for all aspects of risk management to safeguard the company. Partners with management to integrate risk management into the organization and ensure effective alignment between risk management processes and business operations. Educates and provides awareness to all levels of the organization on potential risks. Reviews various legal matters and incidents of potential liability across the organization. Works with internal and/or external counsel as necessary, and in accordance with established guidelines.Involved in all areas of contract risk management. Reviews, creates, revises, amends and negotiates contracts to support the company, including carrier, customer, vendor, and confidentiality agreements. Provides redlined recommendations, interprets contracts, advises of contractual responsibilities, and informs appropriate leadership of contractual risks. Ensures that company products and services are offered with appropriate terms and conditions. Approves final documents for execution. Develops and implements procedures for contract management and administration in compliance with company policy and regulatory standards.Coordinates risk and insurance programs and applies the appropriate strategy to minimize any loss through avoidance, loss prevention and reduction, retention, and transfer. Directs insurance negotiations, selects insurance brokers, insurance companies, and places insurance. Facilitates insurance claims and performs on‐going evaluation of coverage levels, limits, etc.Manages the claims, disputes, and carrier compliance departments. Addresses escalations, participates in carrier management risk resolution, provides reporting/metrics to upper management and maintains a positive working relationship with operations and sales. Assists with establishing processes/procedures that balance business operations and functions of the departments. Involved with hiring, developing, supporting, and training team members.

Risk Manager, H&R Block Inc.President, Companion Insurance Ltd. (Bermuda Captive Company)Vice President, H&R Block Insurance Agency, Inc. •Handle risk management programs for parent company, subsidiaries, & franchisees•Evaluate all insurance programs for optimal pricing, structure and coverage•Serve as risk, insurance, and safety subject matter expert with technical expertise•Supervise insurance analysts and assist with skill development•Work directly with legal, accounting, treasury, facilities, finance, and real estate•Oversee operations, strategies, and financials of captive company•Manage broker, TPA, and insurance company relationships

•Maintain various insurance programs including regulatory compliance•Review, analyze, modify, and negotiate contractual insurance provisions•Administer complex international insurance program with multiple countries •Coordinate with various internal departments regarding risk management issues•Review and analyze insurance coverage

•Service book of business in risk management (national accounts) department•Assist clients with all insurance related issues with excellent customer service skills•Renew/market insurance coverage and negotiate pricing, terms, and conditions •Check policies for compliance and adherence to company’s professional standards

•Complete insurance applications, assist with marketing, and review quotes•Issue binders, invoices, certificates, and perform insurance policy review•Graduated from two year in-depth coverage and policy training program

Bachelors, Psychology (Business Perspective)

Graduated Cum Laude

Insurance And Risk Management

•Chartered Property Casualty Underwriter (CPCU) – Received November 2003 •Associate in Management (AIM) – Received July 2007 •Associate.