Catherine (Cathy) Smith Email & Phone Number

San Diego, Ca, Us

San Diego, California, United States

Korn Ferry is an organizational consultancy that unlocks the potential of organizations through people. The Leadership and Professional Development solution area develops and delivers a variety of leadership programs. We help you understand what success looks like in your leaders and professionals. What will enable agility and change at every level in your organization. We tie assessment, development, and coaching together based on the learner’s goals and your organizational goals. From custom programs to scalable digital solutions, we deliver personalized development journeys for all your people, wherever they are.

San Diego, California, United States

- Facilitator for BTS, global professional services firm focused on the people side of strategy, delivering in-person and virtual leadership development programs for enterprise companies. Topics include change management, influencing, coaching, delegating, delivering feedback, difficult conversations, and developing high performance teams. - Designed and delivered custom leadership development programs, new manager trainings and team building events for direct clients: https://www.catherinesmithconsulting.com/ - Producer and facilitator for virtual workshops and training programs including AccelerateMe https://careerrev.com/accelerateme/

San Diego

- Recruited to oversee Mitek’s global success organization, including Professional Services, Customer Success and Customer Support. Upon joining, quickly expanded job scope to take on Sales Engineering team and Customer Support for Payments business unit. - Responsible for ensuring global Identity business unit revenue retention, renewal and upsell/expansion. - Removed roadblocks, escalated customer issues to product and engineering teams to resolve. - Drove cross functional alignment by leading team building events.- Championed adoption of tools including Gainsight and Salesforce Service Cloud, launched first Net Promoter Score customer satisfaction survey.

San Francisco, Ca

- Increasing account responsibilities for companies ranging from $50M to over $60B in size, driving revenue growth for target accounts +30% y/y.- Lead high performance team, set sales and annual strategy. Proven ability to identify, attract, and retain top talent, ensuring their professional development. - Develop trusted partnerships at the C- and senior executive level by delivering key insights and advertising solutions that drive profitable growth for clients and for Google.

San Francisco

Promoted in 2007 and 2009- Executed digital marketing programs including an online-to-store test, and global program to support product launch in 11 countries. - Led key VP level meetings resulting in increased client engagement and new product adoption.- Collaborated with team to grow Fortune 500 technology accounts y/y. - Managed revenue forecasting and quarterly budget pacing to ensure growth targets were hit.- Delivered global educational webinars on reaching IT and business decision makers.

Mountain View, Ca

Promoted in 2006- Maintained agency and direct client relationships for Fortune 500 accounts, ensuring 100% contract renewal rate, up-sell and new product adoption; sustained +30% y/y growth. - Delivered trainings to educate on advertising products, tools and value of Google as awareness and lead generation platform.

San Francisco, Ca

The Princeton Review Admissions Services division provided enrollment management solutions to universities.- Supported university admissions offices across 50+ programs (in the US and abroad) to ensure client satisfaction, product implementation and renewal. - Planned and executed international user conferences.- Worked with product and development teams in requirements gathering and product testing.- Designed and edited user manuals for product suite and delivered training sessions.

Redwood City, Ca

RealNames Corporation was an Internet infrastructure company that offered a Web naming and navigation platform.Program Manager:- Responsible for managing over 20 domestic and international channel partners from product implementation to launch and driving ongoing revenue.- Trained over 40 partners on sales software tool.- Worked cross functionally w/ Product and Engineering teams in requirements gathering and prioritization of enhancements for software tools.Global Account Manager: - Managed relationships with Fortune 1000 accounts, to ensure successful product implementation, customer success and renewal.

Google Business Academy

International Google leadership and business skills program led by Duke Corporate Education.

Bachelor Of Arts (Ba), International Studies And Political Science

German minor

Study Abroad Program