Catherine S. Olson, Mba Email & Phone Number

Sartell, Mn, Us

Process medical and pharmacy claims invoices and receipts from members, identify and enter procedure codes, diagnosis codes and provider information.Maximize the number of claims processed while ensuring claims are processed correctly.Work on projects as the need arises.Update letter templates for messages to members regarding claims.Provide feedback on processing instructions to help identify instructions that may lead to errors.My Specialties:- Emergency - Provider Direct- Pharmacy- Office Visits- Facility & Professional - Therapies - Urgent Care- Surgery

Holdingford, Minnesota, United States

Responsible for relaying knowledge to students by guiding activities and assessing competency according to curriculum. Communicated with students, parents, and administration regarding progress and development.• Advised Business Club by providing leadership and guidance while growing the club’s members and responsibilities.• Taught hundreds of students grades 7-12 each academic year in over five business education courses.• Served on the National Honor Society Faculty CouncilCourses taught: Planning Your FutureMarketingComputer SkillsIntro to BusinessCareer ExplorationPersonal Finance

Housing Manager / Housing Director / Property Manager / Administrator of St. Benedict's Community, a senior living community. Provide effective leadership and management of the community which includes Independent Living, Assisted Living, and Memory Care. Responsible for overall operations including provision of quality services, supervision of staff, and budget implications. 150 total apartments, and team leader of 75+ staff.

Crystal, Minnesota

Responsible for effectively managing all referrals and new admissions, maintaining relationships with community facilities, and successfully marketing the organization while ultimately increasing census and promoting facility awareness.• Coordinate the facility team in developing and maintaining the strategic marketing plan. • Communicate market changes and census development barriers to the Administrator and Regional Team to create a strategic plan for census growth. • Assist and develop with facilities sales and marketing team a growing base of referral sources leading to a consistent flow of inquiries resulting in admission and revenue growth. • Market through visiting potential residents, attending networking events, providing CEU events, and meeting with a variety of referral sources.

Glenwood, Minnesota

Managed the quality and safety department for the organization. Gathered and reported quality data to send on a local, state, and federal level to comply with mandated requirements. Oversaw patient satisfaction. Led the QAPI committee and QAPI plan. Gathered safety data to provide a quarterly and annual report. Led our annual employee satisfaction survey.

Fergus Falls, Mn

Responsible for helping manage the financial resources of the organization by conducting a thorough analysis on reimbursement data through medical and billing claims and payments. Created reports for the Revenue Cycle and for staff members within the organization to identify trends by payor. Continued to look for opportunities to enhance reimbursement processes and provides consultation on reimbursement practices to mitigate denials and revenue leakage.

Sartell, Mn

Intern: Learned the integrative and administrative functions and roles of the leadership team and clinic as a whole through participation in meetings, completion of projects, shadowing, department rotations, and more. Worked heavily with the Occupational Medicine department in helping to establish a client base through mailings, research, and updating a central spreadsheet with contact information.Clinic Assistant: Answered a large volume of calls that came into the clinic from patients, providers, and others. Checked-in patients to their appointments. Scheduled patients for upcoming appointments. Worked with providers and their schedules. Entered medication refill authorizations for patients. Worked heavily within the Epic EMR system and ensured that any and all information entered into a patient’s chart was accurate and up to date.

Lorentzen - Concordia College

File Personnel Files, Answer Phone & Transfer Calls, Proof Payroll Tax & other Legal Documents, Copy documents, Locate and put together portfolios on salary contracts, Work within Oracle system, Process Employee & Student Departures, Experience with I-9's and W-4's, Assembled the Campus Policy and Procedures Handbook, Enroll Terminated Employees for COBRA, Terminate departed employees' benefits, Organize Departmental Goals, Assemble New Employee Benefits & Compensation Packets, Evaluate and Enter Employee Performance Appraisals.

Process Motor Vehicle Reports, Certificates of Insurance, and Chiropractic Bills. Evaluate driving records. Update, Maintain, and Create spreadsheets and databases containing employee information, insurance information, and campus inventory. Assign new employees and drivers to online training. Assist with Worker’s Compensation claims. File, sort, photocopy, print, and scan documents and emails.

Taught swimming lesson participants how to swim certain strokes, and taught participants necessary skills needed for water safety (Preschool through Level 5).

Sauk Rapids, Mn

Completed a 12-week, 480-hour internship. Department rotations through all departments within the Good Shepherd organization. Reviewed the findings/results of the state survey process. Observation of the integrative and administrative role of the administrator. Observation of the relationships between the facility and community. Led an in-service education session. Compiled and edited the existing emergency preparedness manual to be in compliance with CMS standards.

Guarded swimmers’ lives and made sure they were safe in and around the pool, enforced pool rules, collected money when patrons entered the facility, kept a log of patrons in the building, opened a concession stand and dealt with money and merchandise, cleaned the facility. Taught swimming lesson participants how to swim certain strokes, taught participants necessary skills needed for water safety (Preschool through Level 5).

Master Of Business Administration (Mba), Health/Health Care Administration/Management

Bachelor Of Arts (Ba), Health/Health Care Administration/Management

Activities and Societies: Student Healthcare Management Association, Tennis ClubMajor: Business Concentrations: Healthcare Leadership.

3.9

Activities and Societies: National Honor Society, Student Council (Secretary), Tennis, Track, Dance, Band, Choir