Catherine Tee Email & Phone Number

North York, Ontario, Canada

• Act as first point of contact to provide technical support to the top 25% ENR construction enterprises in the States as well as few local municipalities
• Facilitate communication between IT directors/CIOs/Financial Managers externally and internal teams (programmers, managers, etc.) to ensure timely and successful delivery of solutions
• Manage the issue ticketing queue
• Discuss issue priorities and provide updates on scheduled weekly calls with clients, and raise issues at weekly meetings with Programming leads
• Maintain business partner contact and systems information as well as guiding clients with their upgrading/patching up plans

Singapore

• Facilitated and closed agreements with 11 universities globally for research collaboration and talent exchange including but not limited to University College London, Manchester, POLITO, University of California and.
• Managed all areas relating to government funded international PhD research attachments including budget allocation, program administration and promotion.
• Acted as main liaison with global partners. Presented in 56 meetings with foreign delegation from 17 countries which included country ambassadors/high commission and university representatives

IKO Research, Brampton

• Processed 30-40 warranty claims a day with clear and concise technical reports
• Performed various tests on asphalt-based roofing shingles and evaluated raw materials to ensure compliance with the North American specification

Waterloo, ON

• Published 3 research papers as an undergraduate. Worked on a collaborative project with Environment Canada to characterise checkpoint antibodies and study the effects of toxicants on rainbow trout