•Supervise a team of writers and voicers in creating the production of virtual home tours for Firms across the United States.•Streamlined assignment process; resulting in employee ease and product consistency.•Single-handedly devised a training manual to ensure product quality.•Level headedness, active listening, and commitment to creative problem-solving result for win/win interactions.•Demonstrate desired company work ethic by example.

I serve the goals and needs of my customers by providing local and global referrals to ensure they receive top-tier service for their real estate transactions locally, nationally and worldwide.