• Quality Assurance Testing for MiSACWIS.• Use ClearQuest to communicate defect tracking.• Use RQM for testing scripts. Received certificate of Excellence from product manager for 'Business Test Scripts'• Use SharePoint for communication and requirement repository.• Create user stories to make BRD• Review issues and communicate with development and business through Agile Methodology.• Experience with SQL Developer & Crystal Reports• Participation in the prioritization of product backlog and identification of technically significant features.• Supported requirement validation, design validation, quality assurance and testing strategy and risks. • Participated in JAD sessions and Product Demos to Stake Holders.

• Quality Assurance Testing for MiSACWIS.• Use ClearQuest to communicate defect tracking.• Use RQM for testing scripts. • Use SharePoint for communication and requirement repository.• Create user stories to make BRD• Review issues and communicate with development and business through Agile Methodology.• Experience with SQL Developer & Crystal Reports• Participation in the prioritization of product backlog and identification of technically significant features.• Supported requirement validation, design validation, quality assurance and testing strategy and risks.• Participated in JAD sessions and Product Demos to Stake Holders.

• Maintained Caseload of over 650 cases.• Processed applications and changes to cases. Able to determine, based on policy guidelines, what benefits clients were eligible for and what they were not.• Worked in the lobby training clients to use the EDM (Electronic Document Management) System.• Experience with troubleshooting Bridges, Automated Eligibility System.

• Book-Keeper• In charge of Human Resources• In charge of Shipping and Receiving• Software training and installation of Point of Sales Software• Experience with Excel, PowerPoint, MS Word• Wrote test scripts for training purposes for mall manager (point of sale software system)• Used test scripts for assisting in the implementation of mall manager computer system in one facility in Iowa and 3 facilities in Michigan.• Supervised 4 employees as well as several vendors.

• Trained several new workers on how to effectively utilize the new Integrated Eligibility computer system• Part of the pilot group to use MI Bridges, Client Based Automated Eligibility System. Experience with troubleshooting and testing the new system.• Generated tickets for testing issues as they surface.

• Keeping track of property rentals received.• Paid Accounts Payable• Set up a quick-books software system