Interpreted, relayed and resolved time critical live data issues for the 37 Northeast Region stores by working as a liaison between the stores and the Regional department teams and Global data integrity team. Data issues included inaccuracies in cash register retails, scale retails, shelf tag information, and scale label information. Added and maintained product information in the regional hosting system, verifying both the accuracy of the data and compliance with Government food benefit programs and taxation laws.Worked on data clean up projects. Cross trained and backed up fellow Data Specialists. Tested new releases of in house inventory management application. Assisted with new store opening audits.

Customer Service for the 30 plus stores that the Distribution Center shipped to.As the first team member hired for Customer Service I developed the process for handing quality and quantity issue claims.Worked with Inventory Control and Quality Inspection to verify claims.Entered credit information into People Soft.

Measured and photographed the exterior of homes. Noted and photographed specific details such as flights of stairs with no railings, fencing around pools and any potential hazards.

Prepared and verified tax returns using H&R Block tax preparation software.

Demonstrated and sold sewing machines, sergers, embroidery software and sewing products.Taught new owner classes.

Received sales and information calls. Successfully up sold to customers. Was selected to be one of the designated call receivers for a client based on my expertise in representing their product.

COBOL Programming.As a member of a small project team I contributed to the on time installation of the OMEGA purchasing system.I wrote the design and program walk-through standards and COBOL report standard as part of my work on the Programming and Procedures committee.

COBOL ProgrammerResponsible for maintaining and enhancing the Student Loan System. Wrote reports for the newly developed pending loan system.

COBOL ProgrammerMember of a team that designed, developed and implemented a system to track orders that were returned for adjustment. Responsible for maintaining the salesmen reporting system.