Cathy Gajewski Email & Phone Number

Richmond, Virginia, United States

Richmond, Va

Manages Homeowners claims, in addition to handling 10-15 customer calls per day regarding claims questions and concerns. Support the entire claims process from initiation to resolution, including interacting with new claimants, initiating the claims process, resolving questions and issues, negotiating settlements and closing out claims. Maintain compliance with company best practices, policies and procedures throughout the claims management process.- Identify potentially fraudent claims and conduct thorough investigations in order to mitigate risks.- Recognize and pursue subrogation and salvage opportunities- Designated as a Subject Matter Expert in Coverage and Foreclosure Specialist.- Licensed to handle property claims in the State of Delaware.