Cathy Lam Email & Phone Number

Canada

Markham, Ontario, Canada

• Understand cars by studying their features and capabilities, as well as comparing and contrasting competitive models
• Develop buyers by maintaining rapport with customers; also by suggesting trade-ins; respond to inquiries; recommend sales campaigns and promotions
• Qualify buyers by understanding their interests and requirements; matching requirements and interests to various models
• Determine customer’s needs by listening and asking questions
• Effectively close sales
• Ensure that customers understand the vehicle’s operating features, paperwork and warranty

Bolton Honda, Caledon, ON

• Created and maintained excellent relationships with newand existing customers
• Developed my own sales strategy in order to manage timewisely and assist customers in a highly professional andcourteous manner
• Maintained extensive knowledge of all vehicle features,makes and models
• Presented vehicle prices, interest, and payment numbers tocustomers and provided financial advice
• Communicated with sales and finance managers in order toclose deals and maintain a loyal customer base

Toronto, Ontario, Canada

• Welcoming visitors by greeting them; answering orreferring Porsche inquiries
• Knowledge of essential car maintenance and salesprocedures conducted in the automotive industry
• Contribute ideas, create materials, and engage in mediarelations
• Oversee and manage Porsche Boutique including sales,visual merchandising and orders
• Work with teams to plan and execute events; liaise with suppliersWelcoming visitors by greeting them; answering or referring Porsche inquiries
• Knowledge of essential car maintenance and sales procedures conducted in the automotive industry

Mississauga, Ontario, Canada

• Promote and conduct sales for all types of eyewear
• Document all financial transactions and activities of eachpatient
• Guide and assist each patient through check-in and check-out procedures
• Screen patients with the use of advanced equipment
• Handle customer inquiries and offer solutions
• Work alongside dentist for all types of procedures (part-time)