Key Role & Responsibilities: * Primary data collection. * Working for APAC, US, Canada & EU markets. * Topics of data collection: Utilities, Wealth & Asset Management, Information Technology, Unified communications, Financial Brand Analysis, Brand perception on Technology providers, Advertising computing, Banking & Investment Analysis. * I have multitasking experience in market research, recruitment, data analysis & business analysis. * Preparing research documents, analysis reports & prepare presentations. Key Industries: CPG, Information Technology, BFSI, Chemical Industries, Healthcare & few others. & prepare presentations within stipulated time.

· Resolved customer requests, questions and complaints by analyzing individual situations and determining best use of resources. · Provided passenger assistance at ticket counter and gate areas by issuing tickets, checking baggage and assigning seats. · Operated PA system to make announcements regarding flight activity. · Used airline computer system to create airline tickets and boarding passes. · Verified identification and travel documents to efficiently board passengers for on-time departure. · Used to prepare pre-departure and post-departure reports and passenger manifests. · Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.