Resource Administrator
Current
Mar 2024 - Present
AeroLeads people directory · profile
Cathy Phan Email & Phone Number
Resource Administrator at CBI Health
at
CBI Health
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Resource Administrator at CBI Health
Location
Hamilton, Ontario, Canada
Who is Cathy Phan? Overview
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Quick answer
Cathy Phan is listed as Resource Administrator at CBI Health at CBI Health, based in Hamilton, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Cathy Phan.
Cathy Phan previously worked as Resource Administrator at Cbi Health and Classifieds Sales Assistant and Training Coordinator at Torstar Corporation. Cathy Phan holds Bachelor Of Commerce - Bcom, Business/Commerce, Human Resources from Mcmaster University.
Company email context
Email format at CBI Health
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CBI Health
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Profile bio
About Cathy Phan
A Human Resources professional with great experience in training and development. I managed and coordinated the orientation and training of all new hires, as well as created materials/documents for new hires and current employees to reference. I strive to be proactive and self-aware when interacting with others and when working. As someone who values growth and development, I eagerly welcome opportunities to further enhance my skills and expertise.
Current workplace
Cathy Phan's current company
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3 roles
Cathy Phan work experience
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Classifieds Sales Assistant And Training Coordinator
Overview: Oversaw the training and development of all new hires and provided continuous training and development for current sale reps. Coordinated and scheduled the onboarding and orientation plans for new employees. Created training manuals and documented new best practices and policies. Created new guidelines and rate cards to assist the sales team. Completed performance reviews for the new sales reps for management.Assisted in shortlisting and pre-screening candidates who met the job requirements by presenting pro and cons of candidates to management. Managed the daily and monthly attendance by recording sick time, vacation and other time off requests. Assisted in managing PTO requests for management. Directly resolved and de-escalated customer complaints and inquiries regarding the department’s multiple online digital media platforms. Responsible for processing and investigating online ads that may be fraudulent and removing the orders if needed. Assisted the Billing Department in clearing over 100 accounts by investigating and reconciling orders on customer's account.
Jun 2019 - Dec 2023
Classifieds Sales Advisor
Overview: First point of contact in a customer service role; answered phone and email inquiries and provided suitable solutions in a timely and professional manner. Responsible for the sales of booking classified advertisements in print and digital media across 70 local newspapers and over 15 different sites. Developed and maintained strong business relationships with clients to build business opportunities.Showed strong time management and organizational skills by keeping track of over 100 deadlines, prioritizing tasks and adapting to changing circumstances. Oversaw confidential records and ensured compliance with applicable industry and company standards. Back-up administrative support to sales reps by covering their time off; duties include distributing emails, processing and editing online ads, and handling customer complaints.
Feb 2018 - Jun 2019
2 education records
Cathy Phan education
Bachelor Of Commerce - Bcom, Business/Commerce, Human Resources
Human Resources Management And Services
FAQ
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What company does Cathy Phan work for?
Cathy Phan works for CBI Health.
What is Cathy Phan's role at CBI Health?
Cathy Phan is listed as Resource Administrator at CBI Health at CBI Health.
Where is Cathy Phan based?
Cathy Phan is based in Hamilton, Ontario, Canada while working with CBI Health.
What companies has Cathy Phan worked for?
Cathy Phan has worked for Cbi Health and Torstar Corporation.
How can I contact Cathy Phan?
You can use AeroLeads to view verified contact signals for Cathy Phan at CBI Health, including work email, phone, and LinkedIn data when available.
What schools did Cathy Phan attend?
Cathy Phan holds Bachelor Of Commerce - Bcom, Business/Commerce, Human Resources from Mcmaster University.
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