Cathy Phan Email & Phone Number

Brampton, On, Ca

Toronto, Ontario, Canada

Mississauga, Ontario, Canada

Mississauga, Ontario, Canada

Brampton, Ontario, Canada

Brampton, Ontario, Canada

Ontario, Canada

• Highly familiar with using restaurant POS system that results in $1000+ in sales per shift. • Demonstrates an excellent understanding of restaurant policies and code of conduct to always serve guest with exceptional customer service when they dine at Café Demetres. • Efficiently work as a team with other employees to efficiently run restaurant in absence of store supervisor or owner.• Ability to co-ordinated and lead other employees during busy peak hours to quickly deliver fast service to customers.

Toronto, Canada Area

• Highly motivated in serving guest food made from Ryerson’s kitchen and providing quality service to satisfy their request. • Co-ordinated an assisted in various catering events at Ryerson University to provide guest an exceptional experience while attending the event. • Adhere to food safety policies such as handling food properly using proper equipment and utensils so that guest may enjoy their exquisite meal from Ted’s Kitchen. • Serve on average 20 customers during peak lunch periods throughout each day resulting in satisfied customer and continued customer loyalty.

Ontario, Canada

• Served customers accurate food and beverage orders successfully to their convenience. • Trained new team members to follow all rules according to company head office standards. • Multi-tasked with other staff members often co-operating the restaurant in management’s absence. • Followed policies such as adhering to drive thru transactions be always under 30 seconds and met $1000 in sales from a rush volume of 300+ cars per shift. • Promoted to temporary main person responsible for shift duties because of good feedback on personality, attitude, and professionalism after functioning within a fast-paced environment in a high-energy manner after a couple months.

Bachelor Of Commerce - Bcom, Hospitality And Tourism Management, 3.59

Bachelor Of Commerce - Bcom, Hospitality And Tourism Management, 3.59