Cathy Barnes Email & Phone Number

United States

Greater Memphis Area

Document & Records ControlLead Internal AuditorCorrective & Preventive Action ProgramVerification of Closure & Effectiveness of action itemsAdministration of Learning Management System

• Assisted in establishing and manage the ISO 9001:2008 Quality Management System and Responsible Care Management System (RCMS) • Helped establish, train and continual improvement on a document control program that is noted as a best practice. • Coordination of all site records, updating site records listing, coordination of removal of records to the off-site warehouse and destruction of records according to guidelines and standards.• Created and implemented training for ISO 9001 / RCMS understanding of all QMS / RCMS requirements.• Worked with leadership team on ensuring that the Quality Management System is reviewed at set intervals for effectiveness, meeting set objectives, sustainability and continual improvement of the QMS.• Lead Internal ISO Auditor with direct responsibility for the development and continual improvement of the internal & external audit process • Establish an effective corrective and preventive action system. Verify closure and effectiveness of action taken. Tracking system of open and closure times to meet any KPI’s set. Effective review process of any actions taken and effectiveness of actions.• Tracking customer issues and ensuring closure times and action item completeness.• Responsible for local system coordination and support for the Learning Management System. Responsible for creating / updating of job tracks and department and job specific training matrix. Generates reports to Management/Supervision on training needs analysis and other relevant training review information. Responsible for placing training documents into Training Database. Responsible for helping training end users on training system.• Works closely with training team in helping produce training material, while working with a subject matter expert. Planning and continual development and scheduling of Site On-Boarding and New Hire Training. Delivery of classroom training. Coordinate and update the Site Training Calendar.