Catherine Román is a Mission Coordinator for DelCafe at The Kyle House.
The Kyle House
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BaristaThe Kyle House Oct 2020 - PresentBryan, Texas, United States
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Delmissions CoordinatorDel Cafe Missions Jul 2017 - PresentEl Tejar, Chimaltenango, Guatemala
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BaristaLa Gabriella Coffeeshop & Pastries Aug 2019 - Oct 2020College Station, Texas, United StatesPrepare or serve hot or cold beverages such a coffee, espresso drinks, blended coffees, or teasReceive and process customer paymentsTake customer orders and convey them to other employees for preparationClean or sanitize work areas, utensils, or equipment. Describe menu items to customers or suggest products that might appeal to them. Schedule staff hours and assign dutiesInvestigate and resolve complaints regarding food quality, service, or accommodations
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Staffing SupervisorAmerican Eagle Outfitters Inc. Oct 2017 - May 2019College Station, Texas, United StatesSchedules associate onboarding activities and follows-up to see that they are complete (Pre-Onboarding Tasks).Completes/Organizes and audits all employee files ensuring all necessary new hire paperwork is complete and accounted for.Ensures flawless execution and administration of final pay and termination with reference to state-specific policy for all terminated associates.Supports Sales Leadership Team scheduling monthly performance reviews and tracking completion compliance.Supports the Store Manager by managing all Kronos functions ensuring productive weekly schedules to support and help drive the business.Manages all associate engagement and communication materials including store manuals, bulletin boards, and break rooms.Maximizing the store selling potential by effectively training and supervising Stock and Sales Associates on all merchandise handling processes. Communicate clear priorities and productivity goals to Stock and Sales Associates and hold team and self-accountable for achieving them.Provide store management with productivity updates; proactively identify and communicate feedback on Associate performance.Champion internal recognition and company contests.Lead efficient and effective shipment processing by making sure associates are following processing and placement guidelines and achieving units per hour productivity expectations.Coach associates when productivity expectations are not being met, and provide performance feedback upward to management team. -
ReceptionistSt. Mary'S Catholic Center Jul 2015 - Dec 2017College Station, Texas, United StatesDevelop strong interpersonal skills through daily interactions with guests and studentsInterpreter for many on staff that need help with anyone who is Spanish-speakingComputer work such as creating the church bulletin, scheduling appointments Greeting visitors and responding to telephone and in-person requests for informationDistribute incoming mail to staff throughout the office Make copies, reply to emails, and handle outgoing correspondence
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CashierChick-Fil-A Corporate Jun 2015 - 2015College Station, Texas, United StatesA Chick-fil-A team member performs guest service and food preparation duties.Guest service job duties include greeting customers, taking customer orders, and completing transactions on the cash register. Food preparation duties consist of cooking food and assembling sandwiches.Additional team member duties include operating the drive-thru window, unloading deliveries, and maintaining a clean store environment.Chick-fil-A team members must also adhere to all safety policies and health regulations. Ideal Chick-fil-A team members possess positivity and diligence. -
Retail SalespersonAmerican Eagle Outfitters Inc. Jun 2011 - May 2013Laredo, Texas, United StatesInteracted with customers, offered information about the product. Provided customer service while on the selling floor, fitting room and front endMaintained the stone clean and organized Stocked and replenished merchandise dailyPacked and ship online orders of merchandise (B.O.S.S.)
Catherine Román Education Details
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Bilingual And Multilingual Education
Frequently Asked Questions about Catherine Román
What company does Catherine Román work for?
Catherine Román works for The Kyle House
What is Catherine Román's role at the current company?
Catherine Román's current role is Mission Coordinator for DelCafe.
What schools did Catherine Román attend?
Catherine Román attended Texas A&m University.
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