Learning new technologies and skills online. Tutor individuals in French to gain acceptance to top French Universities.Volunteer coaching adult students desiring to succeed in a bilingual career.Travel the world to learn new cultures and explore new countries.

✯As a professional Functional and Technical Specialist I am known for delivering five star customer service, expert in using existing or creating new technologies to effectively convey information while maintaining the company standards.✯I help improve business efficiency with my mastery in debugging issues/problems in order to improve the performance of the business.✯I am continuously growing my technical expertise as the tools and standards change, staying on top of industry… Show more ✯As a professional Functional and Technical Specialist I am known for delivering five star customer service, expert in using existing or creating new technologies to effectively convey information while maintaining the company standards.✯I help improve business efficiency with my mastery in debugging issues/problems in order to improve the performance of the business.✯I am continuously growing my technical expertise as the tools and standards change, staying on top of industry trends to deliver a high quality product . Show less

As the subject matter expert (SME) took ownership of resolving complex issues and managing escalations for critical accounts through the collaboration of cross-functional teams, and product managers, developers, support managers, and directors. Acted as a liaison between Oracle Support Engineers and Oracle Development. Worked with both groups towards a resolution when code Bugs/ Enhancement Requests are identified. Experienced in setting up internal Oracle E-Business Suite… Show more As the subject matter expert (SME) took ownership of resolving complex issues and managing escalations for critical accounts through the collaboration of cross-functional teams, and product managers, developers, support managers, and directors. Acted as a liaison between Oracle Support Engineers and Oracle Development. Worked with both groups towards a resolution when code Bugs/ Enhancement Requests are identified. Experienced in setting up internal Oracle E-Business Suite configurations to provide very detailed test cases to illustrate problems on internal test instances when presented to development via a bug. Show less

Assisted Oracle customers in troubleshooting and diagnosing problems install, upgrade, configure or maintain Oracle E-Business Suite instances and underlying technology stack components.