Cathy Curtis Email & Phone Number

Scottsdale, Arizona

Brewster, Ma

• Provided senior level human resources generalist expertise for all areas of human resources, including recruiting, onboarding, training, employee relations, compensation and claims management.• Responsibility for up to 450 seasonal hires, including all processes for J1, H2B and TN Visa workers from over 10 countries

Canton, Ma

• Provided senior human resources leadership for hotel franchise company operating 40 hotels in 7 states, employing 1600 employees in primarily Hilton and Marriott hotel products.• Focused on stabilization and development of HR practices across brands and regions.• Developed company’s first on-line applicant tracking system including product development, change management, recruiting practices and process improvement.• Researched and developed competitive wage programs among hotels in same market.• Led a team of regional HR managers to strengthen associate relations activities.

Wellesley, Ma

* Provided human resources and general management consulting to small business in Wellelsey MA

• Contributed as key member of corporate design and implementation team for major corporate-wide human resources transformation project, including on-boarding a major outsourcing provider.• Served as point of contact for production issues and participated in the escalation and resolution process.• Monitored service-level agreement performance of third party provider, identifying enhancement options and collaborating to improve process performance.• Collaborated with change management and communication departments to develop and implement messages addressing talent acquisition process enhancements.

• Consulted on human resource agendas and key business decisions as an executive committee member at 1150 room hotel with 800 associates.• Coached all levels of organization and represented employer as point of contact for legal compliance; ensured fair and consistent implementation of policy to increase employee satisfaction and reduce risk exposure.• Provided oversight to area employment center, resulting in cost savings and turnover rates below company and national averages.• Committed to use and improvement of internal grievance process through continual training of peer review participants, ensuring integrity of program. • Addressed staffing shortages by managing non-traditional employment programs: H2B immigration process and established pipeline for placement at international company locations.• Designed and implemented succession planning activities for all levels of management and participated in college recruiting cadres and subsequent oversight of management training programs as pipeline for company locations.• Initiated area employment center, combining five free-standing locations into a centralized employment center in order to cross utilize applicants and realize cost savings.• Cultivated positive relationships with community-based organizations to cultivate recruitment sources and foster positive community alliances.

Bachelor'S Degree, Journalism/Mass Communications & Political Science

Organizational Communications