With over 14 years of experience at Verizon, I am an Executive Director of Healthcare, leading the development and delivery of technology-driven health ecosystems that can improve health outcomes, enhance patient experiences, and reduce costs. I have a strong background in business development, customer relationship management, and consulting, with a clear sense of purpose and urgency when faced with diverse situational challenges.I hold a postgraduate certificate in Health Informatics from the University of Illinois at Chicago, and a master's degree in Engineering from the University of Denver. I also have several professional certifications, including Project Management Professional, Certified Information Systems Security Professional, and Certified in Public Health. I specialize in the hyperconnected customer experience, connecting the Internet of Medical Things (IoMT) with people, processes, and technology. I have also worked with NATO on a multinational telehealth system for disaster response, and contributed to multiple patents on the ROI of learning. I am passionate about using my skills and expertise to make a positive impact on health and wellness.