Cathy Warren

Cathy Warren Email and Phone Number

Direct Global Service Management, ITSM, Infra Operations, Client Advocate, Leader, Continual Improvement @ Xylem Inc.
garner, north carolina, united states
Cathy Warren's Location
Raleigh, North Carolina, United States, United States
Cathy Warren's Contact Details
About Cathy Warren

My focus extends beyond operational excellence; it is rooted in driving change and embracing innovative solutions. Leading with a client-centric approach, I thrive on challenging the status quo to foster an environment where curiosity and bold action pave the way for transformative IT service experiences.

Cathy Warren's Current Company Details
Xylem Inc.

Xylem Inc.

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Direct Global Service Management, ITSM, Infra Operations, Client Advocate, Leader, Continual Improvement
garner, north carolina, united states
Website:
xipetech.com
Employees:
28
Cathy Warren Work Experience Details
  • Xylem Inc.
    Global Service Management Delivery Leader
    Xylem Inc. Jan 2021 - Present
    Raleigh, North Carolina, United States
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  • The Clorox Company
    Global It Service Desk Manager
    The Clorox Company Dec 2018 - Jan 2021
    Raleigh-Durham, North Carolina Area
    Senior Manager – IT Global Service Desk, 2018 to 2021
    View
  • Dexyp
    Senior Manager, It Escalation & Support
    Dexyp Jan 2013 - Sep 2017
    Cary, Nc
    View
  • Dexyp
    Team Leader, Business Support Center / Service Desk / Aim
    Dexyp Dec 2007 - Jan 2013
    Cary, Nc
    View
  • Verizon
    Senior Manager (2Nd Level), Database Administration Centers (Dbac)
    Verizon Nov 2006 - Nov 2007
    New York, Ny
    View
  • Verizon
    Manager/Technical Specialist, Technical Planning & Management
    Verizon Nov 2002 - Nov 2006
    New York, Ny
    View
  • Verizon
    Team Leader, Operator Services - Directory Assistance
    Verizon Nov 1999 - Nov 2002
    Greater New York City Area
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  • Verizon
    Sales & Service Consultant, Residential Sales And Service Centers
    Verizon Nov 1996 - Nov 1999
    Queens, Ny
    View

Cathy Warren Skills

Vendor Management Customer Support It Management It Infrastructure Management Call Center Help Desk Support Escalations Management Telecommunications Network Engineering Customer Contact And Support Itil Technical Support Call Centers Salesforce.com Networking Process Improvement Data Center Integration Windows Analysis Leadership Management Change Management Security Servers Project Management Databases Access Business Process Team Leadership It Service Management Cross Functional Team Leadership Information Technology Customer Service Customer Relationship Management Aim Access And Identity Management One Identity Active Roles Interact Bmc Salesforce Cisco Webex Business Relationship Management Contact Center Operations Contact Center Technology Contact Center Management Account Administration Software As A Service Servicenow Incident Management Service Request Management

Cathy Warren Education Details

Frequently Asked Questions about Cathy Warren

What company does Cathy Warren work for?

Cathy Warren works for Xylem Inc.

What is Cathy Warren's role at the current company?

Cathy Warren's current role is Direct Global Service Management, ITSM, Infra Operations, Client Advocate, Leader, Continual Improvement.

What is Cathy Warren's email address?

Cathy Warren's email address is cb****@****aol.com

What is Cathy Warren's direct phone number?

Cathy Warren's direct phone number is +191945*****

What schools did Cathy Warren attend?

Cathy Warren attended Fashion Institute Of Technology, Hofstra University, Suny New Paltz.

What are some of Cathy Warren's interests?

Cathy Warren has interest in Social Services, Children, Science And Technology, Animal Welfare, Arts And Culture.

What skills is Cathy Warren known for?

Cathy Warren has skills like Vendor Management, Customer Support, It Management, It Infrastructure Management, Call Center, Help Desk Support, Escalations Management, Telecommunications, Network Engineering, Customer Contact And Support, Itil, Technical Support.

Who are Cathy Warren's colleagues?

Cathy Warren's colleagues are Rosy Mokhele, Julia Arnold, Renê Ari Hoff Júnior, Pmp®, Mba, Jindřich Procházka, Kenneth Bailey, Ernest Wright, Chetan Mistry.

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