Cathy Peterson Email & Phone Number

After 15 years of experience working with government data, compliance regulation, legal documentation, reporting, and quality assurance processes, I continue to have an incredible passion and great enthusiasm for leading and supporting teams to produce positive outcomes. Across my career, I have demonstrated the ability to create innovative solutions and department-wide best practices used to increase productivity and effectiveness. I operate with a keen eye for detail and great professional integrity that is unmatched. Some highlights of my career achievements are as follows:► Highly recognized for implementing the Quality Assurance Review Tool used by the Content and Records Management team.► Serves as Primary Trainer for Content and Records Management Team.► Integral member of an award-winning team responsible for electronically processing over 1 million annual documents for 70+ high-level service programs provided by BCDHHS.► Served as Project Lead during the initial phase of on-boarding new departments to digitalize county-wide documentation from paper to electronic files. ► Created template letters used to reply to customers regarding their records requests, using legal terminology that is clear and easy to understand.Application Software Knowledge:✔ CBMS, CHATS, TRAILS, ICM✔ Kofax, HHSC, Content Navigator✔ Kronos, Microsoft Office✔ Colorado CourtsIf you would like to discuss my experiences in more detail or request my resume for more detailed information, please feel free to connect with me on LinkedIn, or message me directly.